Introduction:

Administration and Program Management focuses on the effective planning, coordination, and oversight of administrative functions and program operations within organizations. It emphasizes resource management, policy implementation, and performance evaluation to ensure organizational efficiency and achieve its goals. This training program is designed to equip participants with essential skills in managing administrative processes and overseeing programs to drive operational success.

Program Objectives:

At the end of this program, participants will be able to:

Explore the fundamentals of administration and program management.
Gain effective planning, organizing, and communication skills.
Use financial and office management principles for improved efficiency.
Develop skills in performance monitoring and evaluation to enhance program outcomes.
Acquire advanced skills to manage multiple projects and analyze outcomes.

Targeted Audience:

Experienced administrators.
Program managers.
Team leaders.
Office managers.

Program Outline:

Unit 1:

Foundations of Administration and Program Management:

Institutional principles of administration and program management.
Governance roles of administrators and program managers.
Structural approaches to planning and organizing for effectiveness.
Institutional frameworks for communication in management.
Interpersonal dimensions of organizational coordination.

Unit 2:

Office and Financial Management:

Institutional models for office organization and management.
Core principles of financial management.
Governance structures supporting program management.
Institutional techniques for project management processes.
Integration process of administrative and financial systems.

Unit 3:

Performance Monitoring and Evaluation:

Institutional role of KPIs in measuring performance.
Frameworks for monitoring and evaluating program success.
Structured tools for data collection and analysis.
Institutional models for reporting and communicating results.
Governance strategies for continuous improvement.

Unit 4:

Leadership and Problem Solving:

Institutional strategies for leadership and team development.
Governance based approaches to problem solving and decision making.
Institutional structures for managing organizational change.
Frameworks for conflict resolution in management contexts.
Leadership models for sustaining organizational stability.

Unit 5:

Advanced Management Skills:

Institutional models for advanced leadership and team building.
Governance activities for procurement processes and selection.
Frameworks for managing multiple projects and estimation.
Institutional methods for analyzing and documenting outcomes.
Structured processes for leading and managing effective meetings.