Introduction:

This program is designed to prepare participants for the certification exam only.

PECB Quality Management ISO 9001 Lead Implementer represents an international standard which defines the requirements for establishing and maintaining effective quality management systems. This standard provides organizations with a structured framework to ensure consistency, process efficiency, and continuous improvement. This program equips participants with institutional and analytical knowledge to design, implement, and manage ISO 9001 systems that align with organizational objectives and global quality benchmarks. It emphasizes governance structures, risk based thinking, and documentation frameworks essential for institutional compliance and performance assurance.

Program Objectives:

By the end of this program, participants will be able to:

Analyze the structure, principles, and institutional relevance of ISO 9001 quality management systems.
Evaluate implementation frameworks and documentation models for ISO 9001 compliance.
Classify operational and governance procedures supporting continuous quality improvement.
Determine performance monitoring, auditing, and evaluation mechanisms within QMS environments.
Prepare for PECB ISO 9001 certification exam.

Target Audience:

Quality Management Professionals.
Process and Operations Managers.
Compliance and Governance Officers.
Internal and External Auditors.
Professionals involved in ISO system implementation and quality assurance.

Program Outline:

Unit 1:

Foundations of ISO 9001 and Quality Management Systems:

Overview of ISO 9001 and its role in institutional quality governance.
Core principles of quality management and continuous improvement.
Process approach and risk based thinking frameworks.
Structural requirements and clauses of ISO 9001:2015.
Institutional responsibilities in ensuring system compliance and effectiveness.

Unit 2:

Implementation Framework and Documentation Systems:

Structured methodologies for implementing ISO 9001 QMS.
Documentation hierarchy and controlled information systems.
Quality objectives, metrics, and performance indicators.
Integration of QMS with organizational strategic frameworks.
Institutional communication and awareness systems supporting implementation.

Unit 3:

Operational Control and Continuous Improvement:

Process monitoring and control structures under ISO 9001.
Corrective and preventive action mechanisms.
Internal audit frameworks aligned with ISO 19011.
Performance evaluation and root cause analysis models.
Governance systems supporting ongoing compliance and improvement.

Unit 4:

Management Review and Institutional Readiness:

Frameworks for conducting management reviews.
Evaluation criteria of performance data and audit results.
How to assess institutional conformity and process efficiency.
Techniques used for identifying risks, opportunities, and improvement areas.
Aligning review outcomes with strategic quality objectives.

Unit 5:

ISO 9001 Lead Implementer Certification Preparation:

Structural overview of the exam framework.
Reviewing key topics and concepts covered in the exam.
Sample exam questions and their potential answers.
Resources and materials for further study.

Note: This program is designed to prepare participants for the certification exam only.