Introduction:

This 5-day training course is designed to help participants strengthen their leadership capabilities, improve people management skills, and build high-performing teams. The course focuses on communication, delegation, motivation, coaching, and effective leadership practices for modern organizations.

Program Objectives:

By the end of this program, participants will be able to:

By the end of this course, participants will be able to:
Understand the difference between leadership and management
Improve communication and influencing skills
Manage performance and delegate effectively
Build and motivate high-performing teams
Handle workplace conflict professionally
Apply coaching and feedback techniques for team development

Target Audience:

Managers and supervisors
Team leaders
Department heads
HR professionals
Project managers
Professionals responsible for leading teams

Program Outline:

Unit 1:

Understanding Your Role as a Leader:

The difference between leadership and management
Understanding management responsibilities
Self-awareness and leadership styles
Managing stakeholder expectations
Understanding organizational change
Building leadership credibility

Unit 2:

Personal Effectiveness, Time Management & Delegation:

Setting personal and team objectives
Prioritization and workload management
Effective time management techniques
Managing performance standards
Delegation principles and practices
Improving productivity and accountability

Unit 3:

Communication, Influence & Conflict Management:

Effective communication techniques
Active listening skills
Building rapport and trust
Persuasion and influencing skills
Negotiation techniques
Managing workplace conflict assertively

Unit 4:

Team Building, Motivation & People Management:

Characteristics of high-performing teams
Team roles and responsibilities
Employee motivation techniques
Building a shared vision
Leadership approaches and styles
Enhancing team collaboration

Unit 5:

Coaching, Feedback & Team Development:

Coaching techniques for leaders
Understanding how people learn
Giving constructive feedback
Supporting employee development
Creating development plans
Building a continuous improvement culture

Mastering People Management & Team Leadership

Delegate Information

Company Information

Person Responsible for Training and Development