Certified HR Professional

Overview

Introduction:

This program is designed to prepare participants for the certification exam only.

The Certified HR Professional credential is a globally recognized qualification that confirms expertise in key HR functions, from recruitment and employee relations to performance management and strategic HR planning. This program covers the essential knowledge areas required for the certification, equipping participants with the concepts, tools, and strategies needed to succeed in the exam and advance their HR careers.

Program Objectives:

By the end of this program, participants will be able to:

Understand the fundamentals of human resources management.
Implement effective recruitment and selection processes.
Develop and manage employee relations programs.
Design and execute training and development initiatives.
Align HR strategies with organizational objectives.
Prepare effectively for the certification exam.

Targeted Audience:

Aspiring HR professionals.
HR specialists.
HR generalists.
HR managers.
Business professionals transitioning to HR roles.

Program Outline:

Unit 1:

Introduction to Human Resources Management:

Overview of HR roles and responsibilities.
The strategic importance of HR in organizations.
Key HR functions and processes.
The legal and ethical framework of HR.
Trends and challenges in the HR profession.

Unit 2:

Recruitment and Selection:

Job analysis and role descriptions.
Sourcing and attracting candidates.
Interview techniques and selection criteria.
Legal considerations in hiring.
Onboarding and orientation best practices.

Unit 3:

Employee Relations and Communication:

Building positive employee relations.
Managing employee grievances and conflicts.
Effective communication strategies in HR.
Implementing employee engagement initiatives.
Legal aspects of employee relations.

Unit 4:

Performance Management:

Setting performance standards and expectations.
Performance appraisal systems and methods.
Providing feedback and coaching employees.
Addressing performance issues and improvement plans.
Linking performance management to rewards.

Unit 5:

Compensation and Benefits Management:

Designing competitive compensation structures.
Understanding benefits and incentives programs.
Payroll management and legal compliance.
Salary benchmarking and market analysis.
Communicating compensation plans to employees.

Unit 6:

Training and Development:

Identifying training needs and gaps.
Designing effective training programs.
Implementing learning and development initiatives.
Evaluating the impact of training on performance.
Career development and succession planning.

Unit 7:

HR Metrics and Analytics:

Importance of data-driven decision-making in HR.
Key HR metrics and their applications.
Using HR analytics to improve business outcomes.
Reporting and presenting HR data to stakeholders.
Continuous improvement through HR metrics.

Unit 8:

Organizational Development and Change Management:

Understanding organizational development concepts.
HR’s role in facilitating organizational change.
Strategies for managing resistance to change.
Aligning change initiatives with business goals.
Evaluating the effectiveness of change management efforts.

Unit 9:

HR Policies and Procedures:

Developing comprehensive HR policies.
Ensuring legal compliance in HR practices.
Communicating policies to employees.
Managing policy updates and changes.
Auditing and reviewing HR policies regularly.

Unit 10:

Certification Exam Preparation Guide:

Reviewing the most frequently asked exam questions and their model answers.
Identifying common mistakes during the exam and strategies to avoid them.
Understanding the exam format, structure, and question types.
Applying effective strategies to manage time and prioritize questions.
Organizing a final revision plan to ensure comprehensive preparation.