Introduction:

This program is designed to prepare participants for the certification exam only.

This conference explores advanced strategies for managing crises effectively and ensuring organizational resilience in the face of disruptions. It empowers participants to lead crisis management efforts and develop comprehensive plans that safeguard business continuity.

Program Objectives:

By the end of this program, participants will be able to:

Understand the roles and responsibilities of a lead crisis manager.
Develop crisis management frameworks tailored to organizational needs.
Implement proactive strategies to mitigate crisis impacts.
Lead teams effectively through various crisis scenarios.
Evaluate and improve crisis management practices for future preparedness.
Prepare for the certification exam.

Targeted Audience:

Crisis Management Professionals.
Risk Management Officers.
Business Continuity Managers.
Senior Executives and Decision-Makers.
Health, Safety, and Environment Managers.

Program Outline:

Unit 1:

Crisis Management Fundamentals:

Introduction to Crisis Management concepts and frameworks.
Identifying potential crisis scenarios and risk assessments.
Key components of a crisis management plan.
Understanding organizational vulnerabilities.
The importance of communication in crisis management.

Unit 2:

Developing Crisis Response Strategies:

Structuring a crisis response team and defining roles.
Scenario planning and contingency strategies.
Developing crisis response procedures.
Communication strategies during a crisis.
Case study: Effective crisis response management.

Unit 3:

Leadership in Crisis Situations:

The role of leadership in managing crises.
Decision-making under pressure.
Building resilience within crisis teams.
Conflict management and resolution during a crisis.
Managing stakeholder relationships in times of crisis.

Unit 4:

Post-Crisis Evaluation and Recovery:

Methos of Conducting post-crisis evaluations and after-action reviews.
Developing strategies for organizational recovery.
Lessons learned: continuous improvement in crisis management.
Building long-term resilience and crisis readiness.
The role of training and drills in enhancing preparedness.

Unit 5:

Certification Exam Preparation:

Detailed review of the exam requirements.
Study techniques and tips for exam preparation.
Review of key topics and concepts covered in the certification syllabus.
Sample exam questions and answers.
Resources and materials for further study.

Note: This program is designed to prepare participants for the certification exam only.

Conference on PECB Certified Lead Crisis Manager

Delegate Information

Company Information

Person Responsible for Training and Development