Microsoft 365 Certified Administrator Expert

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Microsoft 365 Certified Administrator Expert
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K2212

Kuala Lumpur (Malaysia)

16 Nov 2026 -20 Nov 2026

5830

Overview

Introduction:

Microsoft 365 administration represents a structured function that governs identity management, service configuration, and security controls across enterprise cloud environments. It integrates directory services, collaboration platforms, and compliance frameworks to ensure secure and efficient organizational operations. This training program presents Microsoft 365 administration frameworks, service management models, and governance structures aligned with enterprise environments. It provides an institutional perspective on how organizations manage users, secure data, and control services through centralized cloud administration systems.

Program Objectives:

By the end of this program, participants will be able to:

  • Analyze Microsoft 365 administration frameworks within enterprise environments.

  • Evaluate identity and access management structures across cloud systems.

  • Assess service configuration and collaboration platform management models.

  • Examine security, compliance, and threat protection frameworks.

  • Explore monitoring, reporting, and operational control systems.

Target Audience:

  • IT administrators and system engineers.

  • Microsoft 365 administrators.

  • Cloud and infrastructure specialists.

  • Security and compliance professionals.

  • Professionals responsible for enterprise IT services.

Program Outline:

Unit 1:

Microsoft 365 Architecture and Tenant Management:

  • Microsoft 365 service architecture within enterprise environments.

  • Tenant configuration within cloud administration systems.

  • Domain and subscription structures within Microsoft environments.

  • Integration between Microsoft services and organizational systems.

  • Role of administration within cloud service delivery.

Unit 2:

Identity and Access Management with Azure AD:

  • Identity structures within Microsoft environments.

  • User and group management within directory systems.

  • Authentication models within cloud platforms.

  • Access control structures within enterprise environments.

  • Relationship between identity management and system security.

Unit 3:

Collaboration Services and Workload Administration:

  • Exchange Online structures within communication systems.

  • SharePoint and OneDrive administration within collaboration environments.

  • Microsoft Teams configuration within organizational systems.

  • Service integration across collaboration platforms.

  • Impact of workload management on productivity systems.

Unit 4:

Security, Compliance, and Threat Protection:

  • Security frameworks within Microsoft 365 environments.

  • Data protection structures within cloud systems.

  • Compliance management within regulatory environments.

  • Threat protection models across enterprise services.

  • Alignment between security controls and organizational risk.

Unit 5:

Monitoring, Reporting, and Service Optimization:

  • Monitoring structures within Microsoft 365 environments.

  • Reporting systems across administrative dashboards.

  • Performance tracking within cloud services.

  • Service health management within enterprise systems.

  • Connection between monitoring and operational efficiency.