Performance Management

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Performance Management
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H1303

Nairobi (Kenya)

23 Feb 2026 -27 Feb 2026

6000

Overview

Introduction:

Performance management is a structured organizational process that establishes clear expectations, aligns individual contributions with institutional goals, and ensures accountability. It provides the foundation for assessing employee output, fostering development, and driving sustainable results. This training program presents frameworks, models, and methods for designing and improving performance management systems. It also covers evaluation techniques, leadership alignment, and emerging trends that shape the future of organizational performance structures.

Program Objectives:

By the end of this program, participants will be able to:

  • Analyze the foundational principles and components of performance management systems.

  • Use frameworks for setting, aligning, and evaluating performance metrics.

  • Assess models of continuous feedback and coaching in organizational contexts.

  • Evaluate strategies for aligning performance management with business objectives.

  • Examine emerging innovations and technological impacts on performance management.

Targeted Audience:

  • HR Managers.

  • Performance Management Specialists.

  • Organizational Development Professionals.

  • Senior Executives.

  • Team Leaders and Supervisors.

Program Outline:

Unit 1:

Fundamentals of Performance Management:

  • Core principles and definitions of performance management.

  • Institutional role of performance management in achieving organizational success.

  • Structural components of an effective performance management system.

  • Organizational benefits derived from structured performance processes.

  • Challenges in performance management and methods of addressing them.

Unit 2:

Setting and Evaluating Performance Metrics:

  • Frameworks for establishing measurable and strategic performance metrics.

  • Alignment between individual goals and institutional objectives.

  • Systematic methods for evaluating and interpreting performance indicators.

  • Institutional importance of continuous feedback and structured reviews.

  • Tools and models for standardized performance evaluation.

Unit 3:

Continuous Feedback and Coaching:

  • Institutional role of feedback in structured performance improvement.

  • Criteria for effective and constructive feedback systems.

  • Techniques and models of coaching and mentoring within organizations.

  • Key steps for building organizational cultures that promote continuous performance dialogue.

  • Frameworks for integrating coaching into performance management systems.

Unit 4:

Aligning Performance with Organizational Goals:

  • Strategic alignment models for linking performance with business objectives.

  • The role of leadership responsibilities in driving organizational performance consistency.

  • Structures for communicating performance expectations across institutions.

  • Importance of utilizing performance data for informed decision making at organizational level.

  • Governance based models for maintaining alignment and accountability.

Unit 5:

Trends and Innovations in Performance Management:

  • Overview of contemporary trends influencing performance management.

  • The role of digital technologies in reshaping performance management systems.

  • Shifts in institutional approaches to performance assessment.

  • Future oriented models for performance governance and evaluation.

  • Institutional strategies for adapting to the future directions of performance management systems.