Introduction:

This training program offers skills for recognizing signs of mental health distress, intervening appropriately, and promoting a workplace culture that supports mental health. As mental health concerns increasingly affect workplace productivity, morale, and culture, staff must understand how to identify and address these challenges, fostering a supportive work environment.

Program Objectives:

By the end of this training, participants will be able to:

Understand the basic concepts of mental health and its impact on workplace dynamics.
Identify common mental health issues encountered in the workplace.
Recognize the signs and symptoms of mental health challenges among colleagues.
Apply effective communication techniques to engage colleagues experiencing mental distress.
Develop strategies to promote a healthy and supportive work environment.

Target Audience:

Supervisors.
Team leads.
HR personnel.
Employees responsibles for fostering well-being within teams.

Program Outlines:

Unit 1:

Understanding Mental Health in the Workplace:

Defining Mental Health in the Context of Work.
The Impact of Mental Health on Work Performance and Team Dynamics.
Recognizing Mental Health Stigma in the Workplace.
Common Workplace Stressors and Their Mental Health Implications.
Mental Health and Cultural Sensitivity in North Africa.

Unit 2:

Identifying Mental Health Issues in the Workplace:

Recognizing Early Warning Signs of Mental Health Challenges.
Types of Mental Health Issues Commonly Seen in Workplaces.
How Mental Health Issues Manifest in Work Behaviors.
Distinguishing Between Work Stress and Mental Health Disorders.
Observing Changes in Communication, Attendance, and Productivity.

Unit 3:

Communicating Effectively with Affected Colleagues:

Establishing Trust and Building Rapport.
Active Listening Techniques for Sensitive Conversations.
How to Approach a Conversation About Mental Health.
Using Supportive and Non-Judgmental Language.
Managing Confidentiality and Privacy in Mental Health Conversations.

Unit 4:

Practical Response Strategies:

Methods of Developing an Action Plan for Immediate Support.
How and When to Make Referrals to Mental Health Resources.
Supporting Self-Care and Coping Strategies in the Workplace.
Providing Ongoing Support Without Overstepping Boundaries.
Crisis Intervention Techniques for Immediate Mental Health Support.

Unit 5:

Creating a Supportive Workplace Culture:

Promoting Mental Health Awareness Across Teams.
Implementing Workplace Policies for Mental Health Support.
Advices for Building a Peer Support Network Within UNICEF.
Preventing Burnout Through Organizational Practices.
How to perform Regular Mental Health Check-ins and Evaluations.

Recognizing and Responding to Mental Health Issues in the Workplace