Health Quality Management

Introduction:

This training program is designed to equip healthcare professionals and administrators with essential skills and knowledge in the field of healthcare quality management. 

Program Objectives:

At the end of this program, participants will be able to:

• Acquire a solid foundation in healthcare quality management principles and concepts.

• Develop the skills to identify and analyze quality improvement opportunities within healthcare organizations.

• Implement effective strategies for enhancing patient safety and care quality.

• Understand the regulatory and accreditation requirements related to healthcare quality management.

• Lead and manage quality improvement initiatives within their healthcare settings.

Targeted Audience:

• Hospital and healthcare facility managers.

• Quality improvement coordinators.

• Healthcare administrators.

• Physicians and nurses.

• Healthcare policy analysts.

• Healthcare consultants and educators.

Program Outline:

Unit 1:

Introduction to Healthcare Quality Management:

• Overview of healthcare quality management.

• Historical perspectives and evolution of quality in healthcare.

• Key quality management frameworks and models.

• The role of leadership in quality improvement.

Unit 2:

Quality Measurement and Assessment:

• Methods for measuring healthcare quality.

• Data collection and analysis techniques.

• Quality indicators and benchmarking.

• Performance measurement in healthcare.

Unit 3:

Healthcare Accreditation and Regulation:

• Accreditation bodies and standards in healthcare.

• Compliance with regulatory requirements.

• Preparing for accreditation surveys and audits.

• Continuous readiness for compliance.

Unit 4:

Quality Improvement Tools and Techniques:

• Root cause analysis.

• Six Sigma and Lean methodologies in healthcare.

• Process improvement and redesign.

• Change management in quality improvement.

Unit 5:

Patient Safety and Risk Management:

• Patient safety culture and principles.

• Identifying and mitigating risks in healthcare.

• Error reporting and analysis.

• Developing a culture of safety.