Introduction:

The EFQM Excellence Model (European Foundation for Quality Management) is an internationally recognized framework that provides organizations with a structured approach to achieving sustainable excellence. It offers a comprehensive institutional system for translating strategic intent into measurable outcomes through defined enablers and result areas. The model supports leadership in aligning vision, governance, and stakeholder value with long term performance objectives. This training program presents integrated systems, structural models, and evaluation mechanisms that drive strategic excellence under the EFQM framework. It also outlines governance based methods and institutional planning approaches that support continuous advancement and long term organizational resilience.

Program Objectives:

By the end of this program, participants will be able to:

• Identify the integrated structure and strategic role of EFQM in institutional governance.

• Formulate strategic objectives using EFQM criteria and stakeholder alignment frameworks.

• Use diagnostic models for environmental and internal institutional analysis within EFQM logic.

• Explore institutional systems for strategy execution, performance measurement, and governance integration.

• Evaluate transformation and sustainability structures to ensure long term excellence.

Targeted Audience:

• Senior Executives and Leaders.

• Strategic Planners and Business Analysts.

• Quality and Excellence Managers.

• Organizational Development Professionals.

• EFQM Assessors and Consultants.

Program Outline:

Unit 1:

EFQM Structure and Strategic Foundations:

• Core components of the EFQM Excellence Model and their interrelationships.

• Institutional principles of excellence and strategic alignment mechanisms.

• Leadership role in embedding EFQM driven governance culture.

• Importance of integrating enablers and results within institutional strategy.

• Governance based models for sustaining organizational vision and mission.

Unit 2:

Strategic Objective Formulation and Analysis Frameworks:

• Key steps for structuring strategic objectives through EFQM planning systems.

• Stakeholder mapping and alignment models in EFQM based strategy.

• How to use RADAR logic for planning and strategic decision frameworks.

• The role of applying SWOT, PESTEL, and gap analysis in institutional diagnostics.

• Scenario planning and competitive intelligence structures within EFQM logic.

Unit 3:

Institutional Strategy Design and Decision Systems:

• Models for translating EFQM principles into actionable strategic frameworks.

• Decision making structures aligned with governance and excellence criteria.

• Adaptive and resilient planning systems under EFQM guidance.

• Initiative prioritization frameworks in resource constrained environments.

• Importance of integrating risk management systems into strategic architecture.

Unit 4:

Implementation, Communication, and Stakeholder Structures:

• Institutional systems for EFQM based strategy execution.

• Leadership alignment and operational governance in strategic rollout.

• Models for coordinated stakeholder engagement and consensus building.

• Accountability and transparency structures for performance governance.

• Communication systems sustaining internal and external strategic alignment.

Unit 5:

Performance Evaluation, Transformation, and Sustainability:

• KPI development frameworks and benchmarking structures aligned with EFQM results criteria.

• Institutional review systems for continuous strategy refinement.

• Governance models for change leadership and transformation sustainability.

• Capability building structures linked to EFQM competencies.

• Institutional integration frameworks for long term excellence and renewal.