Introduction:

This program is designed to prepare participants for the certification exam only.

This training program is designed to equip participants with the knowledge and skills needed to analyze and improve processes within an organization.

Program Objectives:

Overview of quality management principles and history.
Learn about key quality leaders and their impact.
Introduction to tools such as flowcharts, check sheets, and histograms.
Explore tools like cause-and-effect diagrams, control charts, and scatter diagrams.
Understanding QMS frameworks and standards ( ISO 9001).