Advanced Communication Skills

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Advanced Communication Skills
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Q1318

London (UK)

21 Sep 2026 -25 Sep 2026

5830

Overview

Introduction:

Advanced communication skills shape how professionals convey ideas, influence decisions, and maintain clarity across complex organizational environments. Structured communication frameworks support alignment between leadership intent, stakeholder expectations, and institutional objectives.
This training program presents advanced communication models, message structuring frameworks, and strategic interaction methodologies used in professional and executive contexts. It examines institutional approaches that strengthen clarity, credibility, and consistency across internal and external communication environments.

Program Objectives:

By the end of this program, participants will be able to:

  • Explore advanced techniques for clear, concise, and impactful communication.

  • Adapt communication styles to suit diverse audiences and situations.

  • Handle difficult conversations and resolve conflicts with professionalism.

  • Enhance communication impact through persuasive techniques and structured messaging.

  • Strengthen their presence and influence in professional interactions.

Targeted Audience:

  • Managers, leaders, and team supervisors.

  • Client facing professionals in sales and customer service.

  • Human resources and organizational development specialists.

  • Entrepreneurs and business owners.

  • Employees seeking to enhance their communication proficiency.

Program Outline:

Unit 1:

The Foundations of Advanced Communication:

  • The core principles of effective communication.

  • Key activities for building confidence in verbal and non-verbal communication.

  • Techniques for recognizing and overcoming common communication barriers.

  • The role of emotional intelligence in communication.

  • Key steps used for ensuring consistency and authenticity in messaging.

Unit 2:

Tailoring Communication to Diverse Audiences:

  • Tools for identifying and analyzing audience needs and expectations.

  • How to customize messages for different professional settings.

  • Cross cultural communication techniques involving overcoming language and cultural barriers.

  • Key activities used for enhancing communication in remote and hybrid environments.

  • Strategies for engaging and connecting with diverse groups.

Unit 3:

Managing Difficult Conversations and Conflict:

  • How to recognize triggers and sources of workplace conflict.

  • Methods used for preparing and navigating challenging discussions.

  • Techniques for maintaining professionalism and empathy in high pressure scenarios.

  • The skills of turning disagreements into opportunities for growth and resolution.

  • Importance of establishing mutual understanding and agreement.

Unit 4:

Influential and Persuasive Communication:

  • Principles of influence and persuasion in communication.

  • Importance of leveraging storytelling to create emotional connections.

  • How to structure arguments to maximize impact and clarity.

  • Importance of using data and visuals to support persuasive messages.

  • Strategies used to enhance personal credibility and authority.

Unit 5:

Enhancing Professional Presence and Listening Skills:

  • Active listening frameworks within professional communication environments.

  • Stakeholder rapport and trust building communication structures.

  • Professional presence models linked to body language and vocal delivery.

  • Structured feedback reception and response management frameworks.

  • Alignment between listening effectiveness and communication credibility.