Essential Skills for the New Manager and Supervisor

Overview

Introduction:

This workshop is designed to equip new managers and supervisors with the critical skills needed to lead teams effectively, make sound decisions, and navigate their roles with confidence. It provides a foundation in key management principles and practical tools to handle the challenges of team leadership and performance management.

Workshop Objectives:

At the end of this workshop, participants will be able to:

  • Understand core management and supervisory skills essential for team leadership.

  • Develop effective communication and conflict-resolution techniques.

  • Apply time management and delegation strategies to improve productivity.

  • Learn methods for motivating and building strong, cohesive teams.

  • Manage performance and provide constructive feedback.

Target Audience:

  • Newly promoted managers and supervisors.

  • Team leads transitioning to management roles.

  • Professionals preparing for a management position.

  • Supervisors seeking to enhance their foundational management skills.

  • HR professionals supporting leadership development initiatives.

Workshop Outline:

Unit 1:

Foundations of Management and Supervision:

  • Explore the roles and responsibilities of managers and supervisors.

  • Understand different management styles and their impact on teams.

  • Learn key principles of effective decision-making.

  • Discuss common challenges faced by new managers.

Unit 2:

Communication and Conflict Resolution:

  • Develop communication skills for clear and effective interactions.

  • Explore active listening and its importance in leadership.

  • Learn conflict-resolution techniques to handle team issues constructively.

  • Understand the role of emotional intelligence in managing team dynamics.

  • Practice providing clear instructions and setting expectations.

Unit 3:

Motivation, Delegation, and Performance Management:

  • Discover strategies for motivating team members to achieve goals.

  • Learn how to delegate tasks effectively while maintaining accountability.

  • Explore methods for managing performance and setting performance goals.

  • Develop skills for giving constructive feedback and coaching.

  • Establish a framework for ongoing team development and success.