Training courses
Kigali (Rwanda)
Kigali (Rwanda)
Advanced Communication Skills
M1318 20 Jan 2025 - 24 Jan 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Brand Development and Customer Campaign Strategies
M2381 10 Feb 2025 - 14 Feb 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
How to measure Patient and Customer satisfaction
F2330 10 Feb 2025 - 21 Feb 2025 Duration : Two weeks
Kigali (Rwanda)
Kigali (Rwanda)
Helpdesk Planning for Enhanced Customer Service Leadership
M1024 10 Feb 2025 - 14 Feb 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Personal Effectiveness and Influencing Skills
M128 17 Feb 2025 - 21 Feb 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Negotiation and Communication Skills
F2941 24 Feb 2025 - 7 Mar 2025 Duration : Two weeks
Kigali (Rwanda)
Kigali (Rwanda)
Advanced Customer Relationship Management
M2691 24 Feb 2025 - 28 Feb 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Crisis Communication Skills
M2082 3 Mar 2025 - 7 Mar 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Building a Customer Centric Organization
M352 17 Mar 2025 - 21 Mar 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Customer Service Mindset
M348 31 Mar 2025 - 4 Apr 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Mastering the Art of Interpretation
M2187 7 Apr 2025 - 11 Apr 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Negotiation and Communication Skills
M2940 7 Apr 2025 - 11 Apr 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Customer Service Excellence
M344 14 Apr 2025 - 18 Apr 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Advanced Customer Service Management
M342 28 Apr 2025 - 2 May 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Award in Customer Service
F21 19 May 2025 - 30 May 2025 Duration : Two weeks
Kigali (Rwanda)
Kigali (Rwanda)
Customer Service and Public Relations
M1323 19 May 2025 - 23 May 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Professional Certificate in Customer Experience and Journey Strategies
M2306 2 Jun 2025 - 6 Jun 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Customer Management Specialist
M345 9 Jun 2025 - 13 Jun 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Certified Business Professional in Customer Service CBP
M2370 9 Jun 2025 - 13 Jun 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
ISM Endorsed Customer Experience CX and Brand Activation Professional
M2051 16 Jun 2025 - 20 Jun 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Empowering Influence and Effective Communication
M2086 23 Jun 2025 - 27 Jun 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Communicating to Influence and Impact
M2100 7 Jul 2025 - 11 Jul 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Certified Customer Service Professional CCSP
M2928 14 Jul 2025 - 18 Jul 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Communication Skills for Managers
M2388 21 Jul 2025 - 25 Jul 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Certified Customer Service Professional
M357 4 Aug 2025 - 8 Aug 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Report Writing for the Internal Auditor
M2084 4 Aug 2025 - 8 Aug 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Achieving Excellence by Providing a Quality Service
M349 11 Aug 2025 - 15 Aug 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
How to Measure Patient and Customer Satisfaction
M2897 18 Aug 2025 - 22 Aug 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Customer Focused Management
M142 18 Aug 2025 - 22 Aug 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Effective Internal Communications and Employee Engagement
M1412 1 Sep 2025 - 5 Sep 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Implementing and Managing a Customer Complaints System
M356 15 Sep 2025 - 19 Sep 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Communicating to Senior Management and Key Stakeholders
M1656 15 Sep 2025 - 19 Sep 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Organizational and Departmental Communication
M2083 22 Sep 2025 - 26 Sep 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
The Customer Service and Public Relations Masterclass
F347 6 Oct 2025 - 17 Oct 2025 Duration : Two weeks
Kigali (Rwanda)
Kigali (Rwanda)
Corporate Communications
M2087 13 Oct 2025 - 17 Oct 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Customer Experience Management CEM
M2776 20 Oct 2025 - 24 Oct 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Report Writing and Presentation Skills
M1755 20 Oct 2025 - 24 Oct 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Building Customer Centric Organization BCS
M1315 3 Nov 2025 - 7 Nov 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Advanced Communication and Problem Solving
F39 10 Nov 2025 - 21 Nov 2025 Duration : Two weeks
Kigali (Rwanda)
Kigali (Rwanda)
The Art of Dealing With Others Via Protocols and Etiquette
M1469 10 Nov 2025 - 14 Nov 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Advanced Internal Communication Skills
F1494 24 Nov 2025 - 5 Dec 2025 Duration : Two weeks
Kigali (Rwanda)
Kigali (Rwanda)
Internal Communications
M25 24 Nov 2025 - 28 Nov 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Mastering English Business Writing Skills
M1245 1 Dec 2025 - 5 Dec 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Mastering Influence and Presentation Skills
F40 1 Dec 2025 - 12 Dec 2025 Duration : Two weeks
Kigali (Rwanda)
Kigali (Rwanda)