Training courses
x Munich (Germany)x Milan (Italy)x Ships & Port Managementx Maintenance and Engineeringx Customer Servicex Communication and Writing Skills
Munich (Germany)
Munich (Germany)
Advanced Internal Communication Skills
F1494 27 Jan 2025 - 7 Feb 2025 Duration : Two weeks
Milan (Italy)
Milan (Italy)
Mastering Influence and Presentation Skills
F40 17 Feb 2025 - 28 Feb 2025 Duration : Two weeks
Milan (Italy)
Milan (Italy)
Building a Customer Centric Organization
M352 24 Feb 2025 - 28 Feb 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Customer Management Specialist
M345 24 Feb 2025 - 28 Feb 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Organizational and Departmental Communication
M2083 24 Feb 2025 - 28 Feb 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Achieving Excellence by Providing a Quality Service
M349 3 Mar 2025 - 7 Mar 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Effective Report Writing Techniques
M1302 3 Mar 2025 - 7 Mar 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Customer Experience Perfection for Modern Managers
M801 10 Mar 2025 - 14 Mar 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Customer Complaining Management
M356 10 Mar 2025 - 14 Mar 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Crisis Communication Skills
M2082 10 Mar 2025 - 14 Mar 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Advanced Customer Service Management
M342 10 Mar 2025 - 14 Mar 2025 Duration : One week
Munich (Germany)
Munich (Germany)
How to Measure Patient and Customer Satisfaction
M2897 10 Mar 2025 - 14 Mar 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Communicating to Senior Management and Key Stakeholders
M1656 17 Mar 2025 - 21 Mar 2025 Duration : One week
Milan (Italy)
Milan (Italy)
The Customer Service and Public Relations Masterclass
F347 17 Mar 2025 - 28 Mar 2025 Duration : Two weeks
Milan (Italy)
Milan (Italy)
Communicating to Influence and Impact
M2100 17 Mar 2025 - 21 Mar 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Empowering Influence and Effective Communication
M2086 24 Mar 2025 - 28 Mar 2025 Duration : One week
Munich (Germany)
Munich (Germany)
How to measure Patient and Customer satisfaction
F2330 31 Mar 2025 - 11 Apr 2025 Duration : Two weeks
Milan (Italy)
Milan (Italy)
Certified Business Professional in Customer Service CBP
M2370 31 Mar 2025 - 4 Apr 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Customer Service Excellence
M344 7 Apr 2025 - 11 Apr 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Customer Experience Management CEM
M2776 7 Apr 2025 - 11 Apr 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Communicating to Influence and Impact
M2100 14 Apr 2025 - 18 Apr 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Customer Complaining Management
M356 14 Apr 2025 - 18 Apr 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Award in Customer Service
F21 21 Apr 2025 - 2 May 2025 Duration : Two weeks
Milan (Italy)
Milan (Italy)
Achieving Excellence by Providing a Quality Service
M349 21 Apr 2025 - 25 Apr 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Report Writing for the Internal Auditor
M2084 21 Apr 2025 - 25 Apr 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Customer Satisfaction Improvement Action Planning
M1104 21 Apr 2025 - 25 Apr 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Certified Business Professional in Customer Service CBP
M2370 28 Apr 2025 - 2 May 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Organizational and Departmental Communication
M2083 12 May 2025 - 16 May 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Negotiation and Communication Skills
M2940 12 May 2025 - 16 May 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Certified Customer Service Professional
M357 12 May 2025 - 16 May 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Communication Skills for Managers
M2388 12 May 2025 - 16 May 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Personal Effectiveness and Influencing Skills
M128 19 May 2025 - 23 May 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Mastering English Business Writing Skills
M1245 2 Jun 2025 - 6 Jun 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Crisis Communication Skills
M2082 9 Jun 2025 - 13 Jun 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Award in Customer Service
F21 23 Jun 2025 - 4 Jul 2025 Duration : Two weeks
Milan (Italy)
Milan (Italy)
Brand Development and Customer Campaign Strategies
M2381 30 Jun 2025 - 4 Jul 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Advanced Customer Relationship Management
M2691 7 Jul 2025 - 11 Jul 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Customer Service Mindset
M348 14 Jul 2025 - 18 Jul 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Customer Satisfaction Improvement Action Planning
M1104 14 Jul 2025 - 18 Jul 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Report Writing and Presentation Skills
M1755 14 Jul 2025 - 18 Jul 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Customer Focused Management
M142 14 Jul 2025 - 18 Jul 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Customer Service Excellence
M344 21 Jul 2025 - 25 Jul 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Empowering Influence and Effective Communication
M2086 28 Jul 2025 - 1 Aug 2025 Duration : One week
Milan (Italy)
Milan (Italy)