Training courses
Lisbon (Portugal)
Lisbon (Portugal)
Implementing and Managing a Customer Complaints System
M356 11 Nov 2024 - 15 Nov 2024 Duration : One week
Milan (Italy)
Milan (Italy)
Certified Business Professional in Customer Service CBP
M2370 18 Nov 2024 - 22 Nov 2024 Duration : One week
Milan (Italy)
Milan (Italy)
Brand Development and Customer Campaign Strategies
M2381 2 Dec 2024 - 6 Dec 2024 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Effective Internal Communications and Employee Engagement
M1412 9 Dec 2024 - 13 Dec 2024 Duration : One week
Milan (Italy)
Milan (Italy)
Certified Customer Management Specialist
M345 16 Dec 2024 - 20 Dec 2024 Duration : One week
Milan (Italy)
Milan (Italy)
Crisis Communication Skills
M2082 16 Dec 2024 - 20 Dec 2024 Duration : One week
Milan (Italy)
Milan (Italy)
Customer Satisfaction Improvement Action Planning
M1104 23 Dec 2024 - 27 Dec 2024 Duration : One week
Milan (Italy)
Milan (Italy)
Advanced Customer Service Management
M342 23 Dec 2024 - 27 Dec 2024 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Empowering Influence and Effective Communication
M2086 23 Dec 2024 - 27 Dec 2024 Duration : One week
Milan (Italy)
Milan (Italy)
Personal Effectiveness and Influencing Skills
M128 6 Jan 2025 - 10 Jan 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Storytelling: Communicating for Impact
M2546 6 Jan 2025 - 10 Jan 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Advanced Internal Communication Skills
F1494 13 Jan 2025 - 24 Jan 2025 Duration : Two weeks
Lisbon (Portugal)
Lisbon (Portugal)
Advanced Customer Service Management
M342 20 Jan 2025 - 24 Jan 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Communicating to Influence and Impact
M2100 27 Jan 2025 - 31 Jan 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Advanced Customer Relationship Management
M2691 27 Jan 2025 - 31 Jan 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Achieving Excellence by Providing a Quality Service
M349 10 Feb 2025 - 14 Feb 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Service Excellence
M344 10 Feb 2025 - 14 Feb 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Organizational and Departmental Communication
M2083 17 Feb 2025 - 21 Feb 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Satisfaction Improvement Action Planning
M1104 17 Feb 2025 - 21 Feb 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Helpdesk Planning for Enhanced Customer Service Leadership
M1024 17 Feb 2025 - 21 Feb 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Advanced Customer Service Management
M342 17 Feb 2025 - 21 Feb 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Effective Report Writing Techniques
M1302 24 Feb 2025 - 28 Feb 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Certified Customer Service Professional
M357 24 Feb 2025 - 28 Feb 2025 Duration : One week
Milan (Italy)
Milan (Italy)
English Business Writing Skills
M1245 17 Mar 2025 - 21 Mar 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Building a Customer Centric Organization
M352 24 Mar 2025 - 28 Mar 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Empowering Influence and Effective Communication
M2086 31 Mar 2025 - 4 Apr 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Mastering Influence and Presentation Skills
F40 31 Mar 2025 - 11 Apr 2025 Duration : Two weeks
Milan (Italy)
Milan (Italy)
Customer Satisfaction Improvement Action Planning
M1104 7 Apr 2025 - 11 Apr 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Certified Customer Management Specialist
M345 7 Apr 2025 - 11 Apr 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Brand Development and Customer Campaign Strategies
M2381 14 Apr 2025 - 18 Apr 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Award in Customer Service
F21 14 Apr 2025 - 25 Apr 2025 Duration : Two weeks
Milan (Italy)
Milan (Italy)
How to measure Patient and Customer satisfaction
F2330 14 Apr 2025 - 25 Apr 2025 Duration : Two weeks
Milan (Italy)
Milan (Italy)
Certified Business Professional in Customer Service CBP
M2370 14 Apr 2025 - 18 Apr 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Effective Report Writing Techniques
M1302 21 Apr 2025 - 25 Apr 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Communicating to Senior Management and Key Stakeholders
M1656 5 May 2025 - 9 May 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Customer Focused Management
M142 5 May 2025 - 9 May 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Storytelling: Communicating for Impact
M2546 12 May 2025 - 16 May 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Advanced Internal Communication Skills
F1494 19 May 2025 - 30 May 2025 Duration : Two weeks
Lisbon (Portugal)
Lisbon (Portugal)
Advanced Communication and Problem Solving
F39 26 May 2025 - 6 Jun 2025 Duration : Two weeks
Lisbon (Portugal)
Lisbon (Portugal)
Building Customer Centric Organization BCS
M1315 26 May 2025 - 30 May 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Customer Service and Public Relations
M1323 2 Jun 2025 - 6 Jun 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Communication Skills for Managers
M2388 2 Jun 2025 - 6 Jun 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Customer Service Excellence
M344 9 Jun 2025 - 13 Jun 2025 Duration : One week
Milan (Italy)
Milan (Italy)
Certified Customer Service Professional
M357 16 Jun 2025 - 20 Jun 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Focused Management
M142 23 Jun 2025 - 27 Jun 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Report Writing and Presentation Skills
M1755 23 Jun 2025 - 27 Jun 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)