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Training courses

x Rome (Italy)x Customer Servicex Digital Innovation and Transformationx Risk and Crisis Management

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Duration



Rome (Italy)
Rome (Italy)
Achieving Excellence by Providing a Quality Service
  M349   17 Feb 2025 - 21 Feb 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Leadership and Crisis Management in Emergency Situations
  M2556   17 Feb 2025 - 21 Feb 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Customer Experience Management CEM
  M2776   24 Feb 2025 - 28 Feb 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Risk and Reputation Management Essentials
  M1947   3 Mar 2025 - 7 Mar 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Certified Customer Service Professional
  M357   10 Mar 2025 - 14 Mar 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Customer Experience Perfection for Modern Managers
  M801   10 Mar 2025 - 14 Mar 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Risk And Crisis Management with Business Continuity
  M2147   24 Mar 2025 - 28 Mar 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Risk Analysis and Management Tools for Project Success
  M1831   24 Mar 2025 - 28 Mar 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Customer Service and Public Relations
  M1323   24 Mar 2025 - 28 Mar 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Media Management in Crisis Communications
  M78   31 Mar 2025 - 4 Apr 2025   Duration : One week
Rome (Italy)
Rome (Italy)
PECB Certified ISO 31000 Lead Risk Manager
  M1996   7 Apr 2025 - 11 Apr 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Comprehensive Crisis Management Strategies for Facilities Managers
  M2601   7 Apr 2025 - 11 Apr 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Contract Risk Management and Compliance
  M284   7 Apr 2025 - 11 Apr 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Contract Risk Management Essentials
  M318   7 Apr 2025 - 11 Apr 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Customer Service Excellence
  M344   14 Apr 2025 - 18 Apr 2025   Duration : One week
Rome (Italy)
Rome (Italy)
The Customer Service and Public Relations Masterclass
  F347   14 Apr 2025 - 25 Apr 2025   Duration : Two weeks
Rome (Italy)
Rome (Italy)
Helpdesk Planning for Enhanced Customer Service Leadership
  M1024   21 Apr 2025 - 25 Apr 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Customer Complaining Management
  M356   21 Apr 2025 - 25 Apr 2025   Duration : One week
Rome (Italy)
Rome (Italy)
PECB Certified ISO 37001 Lead Implementer
  M1998   28 Apr 2025 - 2 May 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Customer Service Mindset
  M348   28 Apr 2025 - 2 May 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Certified Business Professional in Customer Service CBP
  M2370   12 May 2025 - 16 May 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Mastering Crisis Leadership
  M1713   12 May 2025 - 16 May 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Certified Customer Service Professional CCSP
  M2928   12 May 2025 - 16 May 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Advanced Customer Relationship Management
  M2691   19 May 2025 - 23 May 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Customer Focused Management
  M142   19 May 2025 - 23 May 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Enterprise Risk Management
  M794   26 May 2025 - 30 May 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Security Crisis Management and Negotiation Skills Development
  M1263   26 May 2025 - 30 May 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Service Desk
  M2966   26 May 2025 - 30 May 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Strategic Risk Management for Business Success
  M6   2 Jun 2025 - 6 Jun 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Customer Management Specialist
  M345   9 Jun 2025 - 13 Jun 2025   Duration : One week
Rome (Italy)
Rome (Italy)
PECB Certified ISO 37001 Lead Auditor
  M2957   9 Jun 2025 - 13 Jun 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Integrated Management Systems and Risk Management Strategies
  F2143   16 Jun 2025 - 27 Jun 2025   Duration : Two weeks
Rome (Italy)
Rome (Italy)
Certified Risk Management Professional CRMP
  M1503   16 Jun 2025 - 20 Jun 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Crisis Leadership Navigating Emergencies with Confidence
  M1433   23 Jun 2025 - 27 Jun 2025   Duration : One week
Rome (Italy)
Rome (Italy)
How to measure Patient and Customer satisfaction
  F2330   30 Jun 2025 - 11 Jul 2025   Duration : Two weeks
Rome (Italy)
Rome (Italy)
Building a Customer Centric Organization
  M352   30 Jun 2025 - 4 Jul 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Advanced Process HAZOP
  M449   30 Jun 2025 - 4 Jul 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Risk Management and Compliance in Projects
  M2257   30 Jun 2025 - 4 Jul 2025   Duration : One week
Rome (Italy)
Rome (Italy)
PECB Certified Lead Disaster Recovery Manager
  M1980   7 Jul 2025 - 11 Jul 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Award in Customer Service
  F21   7 Jul 2025 - 18 Jul 2025   Duration : Two weeks
Rome (Italy)
Rome (Italy)
Operational Risk Management and Resilience
  M1948   7 Jul 2025 - 11 Jul 2025   Duration : One week
Rome (Italy)
Rome (Italy)
PECB Certified Lead Crisis Manager
  M1993   7 Jul 2025 - 11 Jul 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Risk Management and Compliance in Projects
  M2257   14 Jul 2025 - 18 Jul 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Helpdesk Planning for Enhanced Customer Service Leadership
  M1024   14 Jul 2025 - 18 Jul 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Achieving Excellence by Providing a Quality Service
  M349   14 Jul 2025 - 18 Jul 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Mastering Risk Crisis and Continuity Management
  M1702   21 Jul 2025 - 25 Jul 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Advanced Business Continuity Planning and Execution
  M2983   28 Jul 2025 - 1 Aug 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Integrated Management Systems and Risk Management Strategies
  F2143   28 Jul 2025 - 8 Aug 2025   Duration : Two weeks
Rome (Italy)
Rome (Italy)
Customer Experience Perfection for Modern Managers
  M801   28 Jul 2025 - 1 Aug 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Contract Risk Management and Compliance
  M284   4 Aug 2025 - 8 Aug 2025   Duration : One week