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Training courses

x Rome (Italy)x Milan (Italy)x Customer Servicex Communication and Writing Skills

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Duration



Rome (Italy)
Rome (Italy)
Empowering Influence and Effective Communication
  M2086   20 Jan 2025 - 24 Jan 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Communicating to Senior Management and Key Stakeholders
  M1656   20 Jan 2025 - 24 Jan 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Advanced Communication Skills
  M1318   20 Jan 2025 - 24 Jan 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Customer Satisfaction Improvement Action Planning
  M1104   27 Jan 2025 - 31 Jan 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Professional Certificate in Customer Experience and Journey Strategies
  M2306   3 Feb 2025 - 7 Feb 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Brand Development and Customer Campaign Strategies
  M2381   10 Feb 2025 - 14 Feb 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Achieving Excellence by Providing a Quality Service
  M349   17 Feb 2025 - 21 Feb 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Mastering Influence and Presentation Skills
  F40   17 Feb 2025 - 28 Feb 2025   Duration : Two weeks
Rome (Italy)
Rome (Italy)
Customer Experience Management CEM
  M2776   24 Feb 2025 - 28 Feb 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Building a Customer Centric Organization
  M352   24 Feb 2025 - 28 Feb 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Effective Report Writing Techniques
  M1302   24 Feb 2025 - 28 Feb 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Organizational and Departmental Communication
  M2083   24 Feb 2025 - 28 Feb 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Internal Communications
  M25   3 Mar 2025 - 7 Mar 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Negotiation and Communication Skills
  M2940   3 Mar 2025 - 7 Mar 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Crisis Communication Skills
  M2082   10 Mar 2025 - 14 Mar 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Customer Experience Perfection for Modern Managers
  M801   10 Mar 2025 - 14 Mar 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Advanced Customer Service Management
  M342   10 Mar 2025 - 14 Mar 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Customer Experience Perfection for Modern Managers
  M801   10 Mar 2025 - 14 Mar 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Certified Customer Service Professional
  M357   10 Mar 2025 - 14 Mar 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Advanced Communication Skills
  M1318   10 Mar 2025 - 14 Mar 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Implementing and Managing a Customer Complaints System
  M356   10 Mar 2025 - 14 Mar 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Corporate Communications
  M2087   10 Mar 2025 - 14 Mar 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Professional Certificate in Customer Experience and Journey Strategies
  M2306   17 Mar 2025 - 21 Mar 2025   Duration : One week
Milan (Italy)
Milan (Italy)
The Customer Service and Public Relations Masterclass
  F347   17 Mar 2025 - 28 Mar 2025   Duration : Two weeks
Milan (Italy)
Milan (Italy)
Communicating to Influence and Impact
  M2100   17 Mar 2025 - 21 Mar 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Customer Service and Public Relations
  M1323   24 Mar 2025 - 28 Mar 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Mastering the Art of Interpretation
  M2187   24 Mar 2025 - 28 Mar 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Empowering Influence and Effective Communication
  M2086   24 Mar 2025 - 28 Mar 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Certified Business Professional in Customer Service CBP
  M2370   31 Mar 2025 - 4 Apr 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Customer Experience Management CEM
  M2776   7 Apr 2025 - 11 Apr 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Crisis Communication Skills
  M2082   7 Apr 2025 - 11 Apr 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Report Writing for the Internal Auditor
  M2084   14 Apr 2025 - 18 Apr 2025   Duration : One week
Rome (Italy)
Rome (Italy)
The Customer Service and Public Relations Masterclass
  F347   14 Apr 2025 - 25 Apr 2025   Duration : Two weeks
Rome (Italy)
Rome (Italy)
The Art of Dealing With Others Via Protocols and Etiquette
  M1469   14 Apr 2025 - 18 Apr 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Customer Service Excellence
  M344   14 Apr 2025 - 18 Apr 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Achieving Excellence by Providing a Quality Service
  M349   21 Apr 2025 - 25 Apr 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Helpdesk Planning for Enhanced Customer Service Leadership
  M1024   21 Apr 2025 - 25 Apr 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Customer Satisfaction Improvement Action Planning
  M1104   21 Apr 2025 - 25 Apr 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Implementing and Managing a Customer Complaints System
  M356   21 Apr 2025 - 25 Apr 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Award in Customer Service
  F21   21 Apr 2025 - 2 May 2025   Duration : Two weeks
Rome (Italy)
Rome (Italy)
Customer Service Mindset
  M348   28 Apr 2025 - 2 May 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Organizational and Departmental Communication
  M2083   28 Apr 2025 - 2 May 2025   Duration : One week
Rome (Italy)
Rome (Italy)
ISM Endorsed Customer Experience CX and Brand Activation Professional
  M2051   12 May 2025 - 16 May 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Communication Skills for Managers
  M2388   12 May 2025 - 16 May 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Certified Customer Service Professional CCSP
  M2928   12 May 2025 - 16 May 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Certified Business Professional in Customer Service CBP
  M2370   12 May 2025 - 16 May 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Report Writing and Presentation Skills
  M1755   19 May 2025 - 23 May 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Interpersonal Communication Skills
  M2085   19 May 2025 - 23 May 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Advanced Communication and Problem Solving
  F39   19 May 2025 - 30 May 2025   Duration : Two weeks
Milan (Italy)
Milan (Italy)
Personal Effectiveness and Influencing Skills
  M128   19 May 2025 - 23 May 2025   Duration : One week