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Management & Leadership Seminars

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Project, Contract & Procurement Seminars

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Training courses

x Paris (France)x Kigali (Rwanda)x Energy Transitionx Customer Servicex Quality and Operational Auditingx Risk and Crisis Management

Quality Assurance in Maintenance and Engineering

M2118 17 Mar 2025 - 21 Mar 2025 Duration : One week

Operational Excellence Managing Performance

M2575 17 Mar 2025 - 21 Mar 2025 Duration : One week

ISO IEC 20000 1 2018 Lead Implementer

M1622 17 Mar 2025 - 21 Mar 2025 Duration : One week

Strategic Risk Management for Business Success

M6 17 Mar 2025 - 21 Mar 2025 Duration : One week

Operational Risk Management and Resilience

M1948 17 Mar 2025 - 21 Mar 2025 Duration : One week

How to measure Patient and Customer satisfaction

F2330 17 Mar 2025 - 28 Mar 2025 Duration : Two weeks

Improving Operational Performance and Productivity

M2413 17 Mar 2025 - 21 Mar 2025 Duration : One week

Comprehensive Crisis Management Strategies for Facilities Managers

M2601 24 Mar 2025 - 28 Mar 2025 Duration : One week

Auditing of Projects and Contractors

M798 24 Mar 2025 - 28 Mar 2025 Duration : One week

Customer Focused Management

M142 24 Mar 2025 - 28 Mar 2025 Duration : One week

Award in Customer Service

F21 24 Mar 2025 - 4 Apr 2025 Duration : Two weeks

Multidimensional Quality Metrics MQM

M2485 24 Mar 2025 - 28 Mar 2025 Duration : One week

Contract Risk Management Essentials

M318 24 Mar 2025 - 28 Mar 2025 Duration : One week

ISM Endorsed Customer Experience CX and Brand Activation Professional

M2051 31 Mar 2025 - 4 Apr 2025 Duration : One week

Customer Satisfaction Improvement Action Planning

M1104 31 Mar 2025 - 4 Apr 2025 Duration : One week

Building Customer Centric Organization BCS

M1315 31 Mar 2025 - 4 Apr 2025 Duration : One week

Total Quality Management Improvement Tools

M2371 31 Mar 2025 - 4 Apr 2025 Duration : One week

The Art of Audit Report Review and Evaluation

M2122 31 Mar 2025 - 4 Apr 2025 Duration : One week

TQM and Continuous Improvement Implementation

M1146 31 Mar 2025 - 4 Apr 2025 Duration : One week

ISO Internal Audit Process

M1580 31 Mar 2025 - 4 Apr 2025 Duration : One week

Mastering Key Performance Indicators KPIs

M2631 31 Mar 2025 - 4 Apr 2025 Duration : One week

Internal Audit Excellence

M1453 31 Mar 2025 - 4 Apr 2025 Duration : One week

High Impact Internal Audit Leadership

M799 31 Mar 2025 - 4 Apr 2025 Duration : One week

Anti Money Laundering AML and Combating the Financing of Terrorism CFT

M1707 31 Mar 2025 - 4 Apr 2025 Duration : One week

Operational Excellence and Risk Management

M806 31 Mar 2025 - 4 Apr 2025 Duration : One week

CMS ISO 37301 Lead Implementer

M2000 7 Apr 2025 - 11 Apr 2025 Duration : One week

Effective KPI Development and Implementation

M2632 7 Apr 2025 - 11 Apr 2025 Duration : One week

Quality Assurance in Maintenance and Engineering

M855 7 Apr 2025 - 11 Apr 2025 Duration : One week

Financial Management and Auditing

M803 7 Apr 2025 - 11 Apr 2025 Duration : One week

Audit Committees in a New Era of Governance

M2161 7 Apr 2025 - 11 Apr 2025 Duration : One week

Customer Service Excellence

M344 7 Apr 2025 - 11 Apr 2025 Duration : One week

Lead Auditor ISO 45001 2018

M1634 7 Apr 2025 - 11 Apr 2025 Duration : One week

ASQ Approved Six Sigma Yellow Belt

M1655 7 Apr 2025 - 11 Apr 2025 Duration : One week

Advanced Process HAZOP

M449 14 Apr 2025 - 18 Apr 2025 Duration : One week

Brand Development and Customer Campaign Strategies

M2381 14 Apr 2025 - 18 Apr 2025 Duration : One week

Professional Certificate in Customer Experience and Journey Strategies

M2306 14 Apr 2025 - 18 Apr 2025 Duration : One week

Certified Quality Improvement Associate CQIA

M2639 14 Apr 2025 - 18 Apr 2025 Duration : One week

ISO 31000 Lead Risk Manager

M1996 14 Apr 2025 - 18 Apr 2025 Duration : One week

Customer Experience Management CEM

M2776 21 Apr 2025 - 25 Apr 2025 Duration : One week

Quality Management ISO 9001 Lead Implementer

M2014 21 Apr 2025 - 25 Apr 2025 Duration : One week

The Customer Service and Public Relations Masterclass

F347 21 Apr 2025 - 2 May 2025 Duration : Two weeks

ABMS ISO 37001 Lead Auditor

M1999 21 Apr 2025 - 25 Apr 2025 Duration : One week

Customer Service Mindset

M348 21 Apr 2025 - 25 Apr 2025 Duration : One week

Certified Quality Management ISO 9001 Lead Auditor

M2015 21 Apr 2025 - 25 Apr 2025 Duration : One week

Quality Control Management

M96 28 Apr 2025 - 2 May 2025 Duration : One week

Risk Analysis and Management Program Tools for Project Success

M1831 28 Apr 2025 - 2 May 2025 Duration : One week

ASQ Approved Lean Six Sigma Black Belt

M1627 28 Apr 2025 - 2 May 2025 Duration : One week

Management Systems Internal Auditor Based on ISO 19011

M1821 28 Apr 2025 - 2 May 2025 Duration : One week

Performing an Effective Quality Assessment

M2536 28 Apr 2025 - 2 May 2025 Duration : One week

Mastering Risk Crisis and Continuity Management

M1702 28 Apr 2025 - 2 May 2025 Duration : One week

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