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Training courses

x Washington, DC (USA)x Rome (Italy)x Lisbon (Portugal)x Customer Servicex Communication and Writing Skills

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Duration



Rome (Italy)
Rome (Italy)
Building a Customer Centric Organization
  M352   18 Nov 2024 - 22 Nov 2024   Duration : One week
Rome (Italy)
Rome (Italy)
Advanced Customer Service Management
  M342   18 Nov 2024 - 22 Nov 2024   Duration : One week
Rome (Italy)
Rome (Italy)
Advanced Communication Skills
  M1318   25 Nov 2024 - 29 Nov 2024   Duration : One week
Rome (Italy)
Rome (Italy)
ISM Endorsed Customer Experience CX and Brand Activation Professional
  M2051   2 Dec 2024 - 6 Dec 2024   Duration : One week
Rome (Italy)
Rome (Italy)
Communicating to Senior Management and Key Stakeholders
  M1656   2 Dec 2024 - 6 Dec 2024   Duration : One week
Rome (Italy)
Rome (Italy)
Advanced Internal Communication Skills
  F1494   9 Dec 2024 - 20 Dec 2024   Duration : Two weeks
Lisbon (Portugal)
Lisbon (Portugal)
Effective Internal Communications and Employee Engagement
  M1412   9 Dec 2024 - 13 Dec 2024   Duration : One week
Rome (Italy)
Rome (Italy)
Brand Development and Customer Campaign Strategies
  M2381   16 Dec 2024 - 20 Dec 2024   Duration : One week
Rome (Italy)
Rome (Italy)
Building Customer Centric Organization BCS
  M1315   16 Dec 2024 - 20 Dec 2024   Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Empowering Influence and Effective Communication
  M2086   23 Dec 2024 - 27 Dec 2024   Duration : One week
Rome (Italy)
Rome (Italy)
English Business Writing Skills
  M1245   23 Dec 2024 - 27 Dec 2024   Duration : One week
Rome (Italy)
Rome (Italy)
Helpdesk Planning for Enhanced Customer Service Leadership
  M1024   23 Dec 2024 - 27 Dec 2024   Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Storytelling: Communicating for Impact
  M2546   6 Jan 2025 - 10 Jan 2025   Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Advanced Internal Communication Skills
  F1494   13 Jan 2025 - 24 Jan 2025   Duration : Two weeks
Rome (Italy)
Rome (Italy)
Mastering Influence and Presentation Skills
  F40   13 Jan 2025 - 24 Jan 2025   Duration : Two weeks
Rome (Italy)
Rome (Italy)
Communication Skills for Managers
  M2388   13 Jan 2025 - 17 Jan 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Advanced Customer Relationship Management
  M2691   13 Jan 2025 - 17 Jan 2025   Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Advanced Customer Service Management
  M342   20 Jan 2025 - 24 Jan 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Building a Customer Centric Organization
  M352   20 Jan 2025 - 24 Jan 2025   Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Communicating to Influence and Impact
  M2100   27 Jan 2025 - 31 Jan 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Advanced Internal Communication Skills
  F1494   3 Feb 2025 - 14 Feb 2025   Duration : Two weeks
Rome (Italy)
Rome (Italy)
Interpretation
  M2187   10 Feb 2025 - 14 Feb 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Customer Service Mindset
  M348   10 Feb 2025 - 14 Feb 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Certified Business Professional in Customer Service CBP
  M2370   10 Feb 2025 - 14 Feb 2025   Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Achieving Excellence by Providing a Quality Service
  M349   10 Feb 2025 - 14 Feb 2025   Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Service Excellence
  M344   10 Feb 2025 - 14 Feb 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Implementing and Managing a Customer Complaints System
  M356   17 Feb 2025 - 21 Feb 2025   Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Satisfaction Improvement Action Planning
  M1104   17 Feb 2025 - 21 Feb 2025   Duration : One week
Rome (Italy)
Rome (Italy)
The Art Of Dealing With Others Via Protocols and Etiquette
  M1469   17 Feb 2025 - 21 Feb 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Internal Communications
  M25   24 Feb 2025 - 28 Feb 2025   Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Certified Customer Service Professional
  M357   24 Feb 2025 - 28 Feb 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Award in Customer Service
  F21   24 Feb 2025 - 7 Mar 2025   Duration : Two weeks
Rome (Italy)
Rome (Italy)
How to measure Patient and Customer satisfaction
  F2330   24 Feb 2025 - 7 Mar 2025   Duration : Two weeks
Rome (Italy)
Rome (Italy)
Report Writing for the Internal Auditor
  M2084   24 Feb 2025 - 28 Feb 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Report Writing and Presentation Skills
  M1755   3 Mar 2025 - 7 Mar 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Effective Report Writing Techniques
  M1302   3 Mar 2025 - 7 Mar 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Customer Satisfaction Improvement Action Planning
  M1104   3 Mar 2025 - 7 Mar 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Advanced Communication Skills
  M1318   10 Mar 2025 - 14 Mar 2025   Duration : One week
Rome (Italy)
Rome (Italy)
The Customer Service and Public Relations Masterclass
  F347   10 Mar 2025 - 21 Mar 2025   Duration : Two weeks
Rome (Italy)
Rome (Italy)
Interpersonal Communication Skills
  M2085   17 Mar 2025 - 21 Mar 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Effective Internal Communications and Employee Engagement
  M1412   17 Mar 2025 - 21 Mar 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Communicating to Influence and Impact
  M2100   24 Mar 2025 - 28 Mar 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Certified Customer Management Specialist
  M345   24 Mar 2025 - 28 Mar 2025   Duration : One week
Rome (Italy)
Rome (Italy)
Empowering Influence and Effective Communication
  M2086   24 Mar 2025 - 28 Mar 2025   Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Empowering Influence and Effective Communication
  M2086   31 Mar 2025 - 4 Apr 2025   Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Mastering Influence and Presentation Skills
  F40   31 Mar 2025 - 11 Apr 2025   Duration : Two weeks
Rome (Italy)
Rome (Italy)
Communicating to Senior Management and Key Stakeholders
  M1656   14 Apr 2025 - 18 Apr 2025   Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Brand Development and Customer Campaign Strategies
  M2381   14 Apr 2025 - 18 Apr 2025   Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Award in Customer Service
  F21   14 Apr 2025 - 25 Apr 2025   Duration : Two weeks
Rome (Italy)
Rome (Italy)
Advanced Communication and Problem Solving
  F39   14 Apr 2025 - 25 Apr 2025   Duration : Two weeks