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Training courses

x Boston (USA)x Milan (Italy)x Los Angeles (USA)x Customer Servicex Risk and Crisis Management

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Duration



Boston (USA)
Boston (USA)
Advanced Customer Service Management
  M342   11 Nov 2024 - 15 Nov 2024   Duration : One week
Boston (USA)
Boston (USA)
Operational Risk Management and Resilience
  M1948   11 Nov 2024 - 15 Nov 2024   Duration : One week
Boston (USA)
Boston (USA)
Award in Customer Service
  F21   11 Nov 2024 - 22 Nov 2024   Duration : Two weeks
Milan (Italy)
Milan (Italy)
Certified Business Professional in Customer Service CBP
  M2370   18 Nov 2024 - 22 Nov 2024   Duration : One week
Milan (Italy)
Milan (Italy)
Strategic Risk Management for Business Success
  M6   18 Nov 2024 - 22 Nov 2024   Duration : One week
Boston (USA)
Boston (USA)
ISM Endorsed Customer Experience CX and Brand Activation Professional
  M2051   25 Nov 2024 - 29 Nov 2024   Duration : One week
Milan (Italy)
Milan (Italy)
ISM Endorsed Customer Experience CX and Brand Activation Professional
  M2051   25 Nov 2024 - 29 Nov 2024   Duration : One week
Milan (Italy)
Milan (Italy)
Brand Development and Customer Campaign Strategies
  M2381   2 Dec 2024 - 6 Dec 2024   Duration : One week
Boston (USA)
Boston (USA)
Brand Development and Customer Campaign Strategies
  M2381   2 Dec 2024 - 6 Dec 2024   Duration : One week
Boston (USA)
Boston (USA)
Media Management in Crisis Communications
  M78   9 Dec 2024 - 13 Dec 2024   Duration : One week
Boston (USA)
Boston (USA)
Contract Risk Management and Compliance
  M284   9 Dec 2024 - 13 Dec 2024   Duration : One week
Milan (Italy)
Milan (Italy)
Certified Customer Management Specialist
  M345   16 Dec 2024 - 20 Dec 2024   Duration : One week
Boston (USA)
Boston (USA)
Certified Customer Management Specialist
  M345   16 Dec 2024 - 20 Dec 2024   Duration : One week
Boston (USA)
Boston (USA)
Professional Certificate in Customer Experience and Journey Strategies
  M2306   16 Dec 2024 - 20 Dec 2024   Duration : One week
Milan (Italy)
Milan (Italy)
Chief Risk Officer
  M1941   23 Dec 2024 - 27 Dec 2024   Duration : One week
Milan (Italy)
Milan (Italy)
Customer Satisfaction Improvement Action Planning
  M1104   23 Dec 2024 - 27 Dec 2024   Duration : One week
Milan (Italy)
Milan (Italy)
Advanced Customer Service Management
  M342   23 Dec 2024 - 27 Dec 2024   Duration : One week
Boston (USA)
Boston (USA)
Customer Satisfaction Improvement Action Planning
  M1104   6 Jan 2025 - 10 Jan 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Risk Management Professional
  M1503   13 Jan 2025 - 17 Jan 2025   Duration : One week
Boston (USA)
Boston (USA)
Certified Business Professional in Customer Service CBP
  M2370   13 Jan 2025 - 17 Jan 2025   Duration : One week
Boston (USA)
Boston (USA)
Risk Management Professional
  M1503   20 Jan 2025 - 24 Jan 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Risk and Reputation Management Essentials
  M1947   20 Jan 2025 - 24 Jan 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Advanced Process HAZOP
  M449   20 Jan 2025 - 24 Jan 2025   Duration : One week
Boston (USA)
Boston (USA)
Integrated Management Systems and Risk Management Strategies
  F2143   27 Jan 2025 - 7 Feb 2025   Duration : Two weeks
Milan (Italy)
Milan (Italy)
Advanced Customer Relationship Management
  M2691   27 Jan 2025 - 31 Jan 2025   Duration : One week
Boston (USA)
Boston (USA)
Risk Analysis and Management Program Tools for Project Success
  M1831   27 Jan 2025 - 31 Jan 2025   Duration : One week
Boston (USA)
Boston (USA)
Lead Disaster Recovery Manager
  M1980   3 Feb 2025 - 7 Feb 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Operational Excellence and Risk Management
  M806   3 Feb 2025 - 7 Feb 2025   Duration : One week
Boston (USA)
Boston (USA)
Mastering Crisis Leadership
  M1713   10 Feb 2025 - 14 Feb 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Integrated Management Systems and Risk Management Strategies
  F2143   10 Feb 2025 - 21 Feb 2025   Duration : Two weeks
Milan (Italy)
Milan (Italy)
Advanced Customer Service Management
  M342   17 Feb 2025 - 21 Feb 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Helpdesk Planning for Enhanced Customer Service Leadership
  M1024   17 Feb 2025 - 21 Feb 2025   Duration : One week
Boston (USA)
Boston (USA)
Implementing and Managing a Customer Complaints System
  M356   24 Feb 2025 - 28 Feb 2025   Duration : One week
Boston (USA)
Boston (USA)
Leadership and Crisis Management in Emergency Situations
  M2556   3 Mar 2025 - 7 Mar 2025   Duration : One week
Boston (USA)
Boston (USA)
ISM Endorsed Customer Experience CX and Brand Activation Professional
  M2051   10 Mar 2025 - 14 Mar 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Mastering Crisis Leadership
  M1713   17 Mar 2025 - 21 Mar 2025   Duration : One week
Boston (USA)
Boston (USA)
Integrated ISO 37001 Implementation and Auditing
  M1826   17 Mar 2025 - 21 Mar 2025   Duration : One week
Boston (USA)
Boston (USA)
Advanced Customer Service Management
  M342   17 Mar 2025 - 21 Mar 2025   Duration : One week
Boston (USA)
Boston (USA)
Contract Risk Management and Compliance
  M284   24 Mar 2025 - 28 Mar 2025   Duration : One week
Boston (USA)
Boston (USA)
Advanced Process HAZOP
  M449   24 Mar 2025 - 28 Mar 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Building a Customer Centric Organization
  M352   24 Mar 2025 - 28 Mar 2025   Duration : One week
Boston (USA)
Boston (USA)
Customer Experience Perfection for Modern Managers
  M801   31 Mar 2025 - 4 Apr 2025   Duration : One week
Boston (USA)
Boston (USA)
ISO 31000 Lead Risk Manager
  M1996   31 Mar 2025 - 4 Apr 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Customer Satisfaction Improvement Action Planning
  M1104   7 Apr 2025 - 11 Apr 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Certified Customer Management Specialist
  M345   7 Apr 2025 - 11 Apr 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Certified Business Professional in Customer Service CBP
  M2370   14 Apr 2025 - 18 Apr 2025   Duration : One week
Boston (USA)
Boston (USA)
Achieving Excellence by Providing a Quality Service
  M349   14 Apr 2025 - 18 Apr 2025   Duration : One week
Milan (Italy)
Milan (Italy)
How to measure Patient and Customer satisfaction
  F2330   14 Apr 2025 - 25 Apr 2025   Duration : Two weeks
Milan (Italy)
Milan (Italy)
Anti Bribery Management ISO 37001 Essentials
  M1998   21 Apr 2025 - 25 Apr 2025   Duration : One week
Boston (USA)
Boston (USA)
Building a Customer Centric Organization
  M352   28 Apr 2025 - 2 May 2025   Duration : One week