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Training courses

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Duration



Milan (Italy)
Milan (Italy)
Certified Business Professional in Customer Service CBP
  M2370   18 Nov 2024 - 22 Nov 2024   Duration : One week
Boston (USA)
Boston (USA)
Interpersonal Communication Skills
  M2085   18 Nov 2024 - 22 Nov 2024   Duration : One week
Milan (Italy)
Milan (Italy)
ISM Endorsed Customer Experience CX and Brand Activation Professional
  M2051   25 Nov 2024 - 29 Nov 2024   Duration : One week
Boston (USA)
Boston (USA)
ISM Endorsed Customer Experience CX and Brand Activation Professional
  M2051   25 Nov 2024 - 29 Nov 2024   Duration : One week
Boston (USA)
Boston (USA)
Report Writing and Presentation Skills
  M1755   25 Nov 2024 - 29 Nov 2024   Duration : One week
Boston (USA)
Boston (USA)
Brand Development and Customer Campaign Strategies
  M2381   2 Dec 2024 - 6 Dec 2024   Duration : One week
Boston (USA)
Boston (USA)
Organizational and Departmental Communication
  M2083   2 Dec 2024 - 6 Dec 2024   Duration : One week
Milan (Italy)
Milan (Italy)
Brand Development and Customer Campaign Strategies
  M2381   2 Dec 2024 - 6 Dec 2024   Duration : One week
Milan (Italy)
Milan (Italy)
Crisis Communication Skills
  M2082   16 Dec 2024 - 20 Dec 2024   Duration : One week
Boston (USA)
Boston (USA)
Certified ECBA Training and Data Analysis and Visualization with Excel and Power BI
  F2653   16 Dec 2024 - 27 Dec 2024   Duration : Two weeks
Milan (Italy)
Milan (Italy)
Certified Customer Management Specialist
  M345   16 Dec 2024 - 20 Dec 2024   Duration : One week
Boston (USA)
Boston (USA)
Certified Customer Management Specialist
  M345   16 Dec 2024 - 20 Dec 2024   Duration : One week
Boston (USA)
Boston (USA)
Professional Certificate in Customer Experience and Journey Strategies
  M2306   16 Dec 2024 - 20 Dec 2024   Duration : One week
Milan (Italy)
Milan (Italy)
Advanced Customer Service Management
  M342   23 Dec 2024 - 27 Dec 2024   Duration : One week
Milan (Italy)
Milan (Italy)
Customer Satisfaction Improvement Action Planning
  M1104   23 Dec 2024 - 27 Dec 2024   Duration : One week
Milan (Italy)
Milan (Italy)
Personal Effectiveness and Influencing Skills
  M128   6 Jan 2025 - 10 Jan 2025   Duration : One week
Boston (USA)
Boston (USA)
Customer Satisfaction Improvement Action Planning
  M1104   6 Jan 2025 - 10 Jan 2025   Duration : One week
Boston (USA)
Boston (USA)
Crisis Communication Skills
  M2082   13 Jan 2025 - 17 Jan 2025   Duration : One week
Boston (USA)
Boston (USA)
Organizational and Departmental Communication
  M2083   13 Jan 2025 - 17 Jan 2025   Duration : One week
Boston (USA)
Boston (USA)
Certified Business Professional in Customer Service CBP
  M2370   13 Jan 2025 - 17 Jan 2025   Duration : One week
Boston (USA)
Boston (USA)
Advanced Communication and Problem Solving
  F39   20 Jan 2025 - 31 Jan 2025   Duration : Two weeks
Milan (Italy)
Milan (Italy)
Advanced Customer Relationship Management
  M2691   27 Jan 2025 - 31 Jan 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Advanced Customer Service Management
  M342   17 Feb 2025 - 21 Feb 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Helpdesk Planning for Enhanced Customer Service Leadership
  M1024   17 Feb 2025 - 21 Feb 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Organizational and Departmental Communication
  M2083   17 Feb 2025 - 21 Feb 2025   Duration : One week
Boston (USA)
Boston (USA)
Implementing and Managing a Customer Complaints System
  M356   24 Feb 2025 - 28 Feb 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Effective Report Writing Techniques
  M1302   24 Feb 2025 - 28 Feb 2025   Duration : One week
Boston (USA)
Boston (USA)
ISM Endorsed Customer Experience CX and Brand Activation Professional
  M2051   10 Mar 2025 - 14 Mar 2025   Duration : One week
Boston (USA)
Boston (USA)
Advanced Customer Service Management
  M342   17 Mar 2025 - 21 Mar 2025   Duration : One week
Milan (Italy)
Milan (Italy)
English Business Writing Skills
  M1245   17 Mar 2025 - 21 Mar 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Building a Customer Centric Organization
  M352   24 Mar 2025 - 28 Mar 2025   Duration : One week
Boston (USA)
Boston (USA)
English Business Writing Skills
  M1245   31 Mar 2025 - 4 Apr 2025   Duration : One week
Boston (USA)
Boston (USA)
Customer Experience Perfection for Modern Managers
  M801   31 Mar 2025 - 4 Apr 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Certified Customer Management Specialist
  M345   7 Apr 2025 - 11 Apr 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Customer Satisfaction Improvement Action Planning
  M1104   7 Apr 2025 - 11 Apr 2025   Duration : One week
Milan (Italy)
Milan (Italy)
How to measure Patient and Customer satisfaction
  F2330   14 Apr 2025 - 25 Apr 2025   Duration : Two weeks
Milan (Italy)
Milan (Italy)
Certified Business Professional in Customer Service CBP
  M2370   14 Apr 2025 - 18 Apr 2025   Duration : One week
Boston (USA)
Boston (USA)
Achieving Excellence by Providing a Quality Service
  M349   14 Apr 2025 - 18 Apr 2025   Duration : One week
Boston (USA)
Boston (USA)
Report Writing and Presentation Skills
  M1755   21 Apr 2025 - 25 Apr 2025   Duration : One week
Boston (USA)
Boston (USA)
Storytelling: Communicating for Impact
  M2546   21 Apr 2025 - 25 Apr 2025   Duration : One week
Boston (USA)
Boston (USA)
Building a Customer Centric Organization
  M352   28 Apr 2025 - 2 May 2025   Duration : One week
Boston (USA)
Boston (USA)
Mastering Influence and Presentation Skills
  F40   28 Apr 2025 - 9 May 2025   Duration : Two weeks
Milan (Italy)
Milan (Italy)
Communicating to Senior Management and Key Stakeholders
  M1656   5 May 2025 - 9 May 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Customer Focused Management
  M142   5 May 2025 - 9 May 2025   Duration : One week
Boston (USA)
Boston (USA)
Communicating to Senior Management and Key Stakeholders
  M1656   12 May 2025 - 16 May 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Storytelling: Communicating for Impact
  M2546   12 May 2025 - 16 May 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Advanced Internal Communication Skills
  F1494   19 May 2025 - 30 May 2025   Duration : Two weeks
Boston (USA)
Boston (USA)
Interpretation
  M2187   26 May 2025 - 30 May 2025   Duration : One week
Boston (USA)
Boston (USA)
Professional Certificate in Customer Experience and Journey Strategies
  M2306   2 Jun 2025 - 6 Jun 2025   Duration : One week
Milan (Italy)
Milan (Italy)
Customer Service and Public Relations
  M1323   2 Jun 2025 - 6 Jun 2025   Duration : One week