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Training courses
x Geneva (Switzerland)x Lisbon (Portugal)x Data Management and Business Intelligencex Customer Servicex Communication and Writing Skills
Geneva (Switzerland)
Geneva (Switzerland)
Negotiation and Communication Skills
M2940 17 Feb 2025 - 21 Feb 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Effective Report Writing Techniques
M1302 17 Feb 2025 - 21 Feb 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Communicating to Senior Management and Key Stakeholders
M1656 17 Feb 2025 - 21 Feb 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Communicating to Influence and Impact
M2100 24 Feb 2025 - 28 Feb 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Communicating to Influence and Impact
M2100 24 Feb 2025 - 28 Feb 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Certified Customer Service Professional CCSP
M2928 3 Mar 2025 - 7 Mar 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Negotiation and Communication Skills
F2941 3 Mar 2025 - 14 Mar 2025 Duration : Two weeks
Lisbon (Portugal)
Lisbon (Portugal)
Crisis Communication Skills
M2082 10 Mar 2025 - 14 Mar 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Service Mindset
M348 10 Mar 2025 - 14 Mar 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Building Customer Centric Organization BCS
M1315 17 Mar 2025 - 21 Mar 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Personal Effectiveness and Influencing Skills
M128 24 Mar 2025 - 28 Mar 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Complaining Management
M356 24 Mar 2025 - 28 Mar 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Certified Customer Service Professional
M357 31 Mar 2025 - 4 Apr 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Service Excellence
M344 7 Apr 2025 - 11 Apr 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Experience Management CEM
M2776 7 Apr 2025 - 11 Apr 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Mastering Protocols and Etiquette for Professional and Social Excellence
M1469 7 Apr 2025 - 11 Apr 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Mastering English Business Writing Skills
M1245 7 Apr 2025 - 11 Apr 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
The Customer Service and Public Relations Masterclass
F347 14 Apr 2025 - 25 Apr 2025 Duration : Two weeks
Lisbon (Portugal)
Lisbon (Portugal)
Report Writing and Presentation Skills
M1755 21 Apr 2025 - 25 Apr 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Award in Customer Service
F21 21 Apr 2025 - 2 May 2025 Duration : Two weeks
Lisbon (Portugal)
Lisbon (Portugal)
How to Measure Patient and Customer Satisfaction
M2897 21 Apr 2025 - 25 Apr 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Advanced Communication and Problem Solving
F39 21 Apr 2025 - 2 May 2025 Duration : Two weeks
Lisbon (Portugal)
Lisbon (Portugal)
Certified Business Professional in Customer Service CBP
M2370 28 Apr 2025 - 2 May 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Effective Internal Communications and Employee Engagement
M1412 28 Apr 2025 - 2 May 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Certified Customer Service Professional
M357 5 May 2025 - 9 May 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Advanced Communication and Problem Solving
F39 12 May 2025 - 23 May 2025 Duration : Two weeks
Geneva (Switzerland)
Geneva (Switzerland)
Advanced Customer Relationship Management
M2691 12 May 2025 - 16 May 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Service Desk
M2966 12 May 2025 - 16 May 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Mastering the Art of Interpretation
M2187 12 May 2025 - 16 May 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Certified Customer Service Professional CCSP
M2928 19 May 2025 - 23 May 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Interpersonal Communication Skills
M2085 26 May 2025 - 30 May 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Customer Service and Public Relations
M1323 26 May 2025 - 30 May 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Certified Customer Experience Professional CCXP
M2306 26 May 2025 - 30 May 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Certified Customer Experience Professional CCXP
M2306 26 May 2025 - 30 May 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Focused Management
M142 26 May 2025 - 30 May 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Brand Development and Customer Campaign Strategies
M2381 26 May 2025 - 30 May 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Corporate Communications
M2087 2 Jun 2025 - 6 Jun 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Customer Management Specialist
M345 2 Jun 2025 - 6 Jun 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
How to Measure Patient and Customer Satisfaction
M2897 9 Jun 2025 - 13 Jun 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Mastering Influence and Presentation Skills
F40 16 Jun 2025 - 27 Jun 2025 Duration : Two weeks
Lisbon (Portugal)
Lisbon (Portugal)
Advanced Customer Service Management
M342 16 Jun 2025 - 20 Jun 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Management Specialist
M345 23 Jun 2025 - 27 Jun 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Award in Customer Service
F21 23 Jun 2025 - 4 Jul 2025 Duration : Two weeks
Geneva (Switzerland)
Geneva (Switzerland)
Mastering Influence and Presentation Skills
F40 23 Jun 2025 - 4 Jul 2025 Duration : Two weeks
Lisbon (Portugal)
Lisbon (Portugal)
Building a Customer Centric Organization
M352 30 Jun 2025 - 4 Jul 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Effective Report Writing Techniques
M1302 30 Jun 2025 - 4 Jul 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Advanced Internal Communication Skills
F1494 7 Jul 2025 - 18 Jul 2025 Duration : Two weeks
Geneva (Switzerland)
Geneva (Switzerland)