Training courses
Geneva (Switzerland)
Geneva (Switzerland)
Customer Focused Management
M142 6 Jan 2025 - 10 Jan 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Chief Risk Officer
M1941 6 Jan 2025 - 10 Jan 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Risk and Reputation Management Essentials
M1947 13 Jan 2025 - 17 Jan 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Mastering Crisis Leadership
M1713 20 Jan 2025 - 24 Jan 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Customer Experience Perfection for Modern Managers
M801 27 Jan 2025 - 31 Jan 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Certified Customer Service Professional
M357 3 Feb 2025 - 7 Feb 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Certified Business Professional in Customer Service CBP
M2370 3 Feb 2025 - 7 Feb 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Enterprise Risk Management
M794 3 Feb 2025 - 7 Feb 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Brand Development and Customer Campaign Strategies
M2381 3 Feb 2025 - 7 Feb 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
How to measure Patient and Customer satisfaction
F2330 17 Feb 2025 - 28 Feb 2025 Duration : Two weeks
Dusseldorf (Germany)
Dusseldorf (Germany)
Media Management in Crisis Communications
M78 17 Feb 2025 - 21 Feb 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Advanced Customer Service Management
M342 24 Feb 2025 - 28 Feb 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Contract Risk Management and Compliance
M284 24 Feb 2025 - 28 Feb 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
PECB Certified Lead Crisis Manager
M1993 3 Mar 2025 - 7 Mar 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Contract Risk Management Essentials
M318 3 Mar 2025 - 7 Mar 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Implementing and Managing a Customer Complaints System
M356 10 Mar 2025 - 14 Mar 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
How to measure Patient and Customer satisfaction
F2330 10 Mar 2025 - 21 Mar 2025 Duration : Two weeks
Dusseldorf (Germany)
Dusseldorf (Germany)
Customer Focused Management
M142 10 Mar 2025 - 14 Mar 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Leadership and Crisis Management in Emergency Situations
M2556 17 Mar 2025 - 21 Mar 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Customer Service Excellence
M344 17 Mar 2025 - 21 Mar 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Customer Satisfaction Improvement Action Planning
M1104 17 Mar 2025 - 21 Mar 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Customer Management Specialist
M345 17 Mar 2025 - 21 Mar 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
PECB Certified Lead Disaster Recovery Manager
M1980 24 Mar 2025 - 28 Mar 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Media Management in Crisis Communications
M78 31 Mar 2025 - 4 Apr 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Building Customer Centric Organization BCS
M1315 31 Mar 2025 - 4 Apr 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Customer Experience Perfection for Modern Managers
M801 31 Mar 2025 - 4 Apr 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Comprehensive Crisis Management Strategies for Facilities Managers
M2601 14 Apr 2025 - 18 Apr 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Customer Experience Management CEM
M2776 14 Apr 2025 - 18 Apr 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Advanced Customer Relationship Management
M2691 28 Apr 2025 - 2 May 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Advanced Risk Management in Industrial Operations
M375 28 Apr 2025 - 2 May 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Award in Customer Service
F21 12 May 2025 - 23 May 2025 Duration : Two weeks
Geneva (Switzerland)
Geneva (Switzerland)
Leadership and Crisis Management in Emergency Situations
M2556 12 May 2025 - 16 May 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Building a Customer Centric Organization
M352 19 May 2025 - 23 May 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Brand Development and Customer Campaign Strategies
M2381 26 May 2025 - 30 May 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
The Customer Service and Public Relations Masterclass
F347 26 May 2025 - 6 Jun 2025 Duration : Two weeks
Dusseldorf (Germany)
Dusseldorf (Germany)
Professional Certificate in Customer Experience and Journey Strategies
M2306 26 May 2025 - 30 May 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Award in Customer Service
F21 26 May 2025 - 6 Jun 2025 Duration : Two weeks
Dusseldorf (Germany)
Dusseldorf (Germany)
PECB Certified Lead Disaster Recovery Manager
M1980 2 Jun 2025 - 6 Jun 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Contract Risk Management Essentials
M318 2 Jun 2025 - 6 Jun 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Helpdesk Planning for Enhanced Customer Service Leadership
M1024 2 Jun 2025 - 6 Jun 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Advanced Process HAZOP
M449 9 Jun 2025 - 13 Jun 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)