Training courses
Geneva (Switzerland)
Geneva (Switzerland)
Effective Report Writing Techniques
M1302 17 Feb 2025 - 21 Feb 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Negotiation and Communication Skills
M2940 17 Feb 2025 - 21 Feb 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Communicating to Influence and Impact
M2100 24 Feb 2025 - 28 Feb 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Customer Management Specialist
M345 24 Feb 2025 - 28 Feb 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Negotiation and Communication Skills
F2941 3 Mar 2025 - 14 Mar 2025 Duration : Two weeks
Munich (Germany)
Munich (Germany)
Effective Report Writing Techniques
M1302 3 Mar 2025 - 7 Mar 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Achieving Excellence by Providing a Quality Service
M349 3 Mar 2025 - 7 Mar 2025 Duration : One week
Munich (Germany)
Munich (Germany)
How to Measure Patient and Customer Satisfaction
M2897 10 Mar 2025 - 14 Mar 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Building Customer Centric Organization BCS
M1315 17 Mar 2025 - 21 Mar 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Communicating to Senior Management and Key Stakeholders
M1656 17 Mar 2025 - 21 Mar 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Personal Effectiveness and Influencing Skills
M128 24 Mar 2025 - 28 Mar 2025 Duration : One week
Munich (Germany)
Munich (Germany)
How to measure Patient and Customer satisfaction
F2330 31 Mar 2025 - 11 Apr 2025 Duration : Two weeks
Geneva (Switzerland)
Geneva (Switzerland)
Mastering English Business Writing Skills
M1245 7 Apr 2025 - 11 Apr 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Customer Service Excellence
M344 7 Apr 2025 - 11 Apr 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Communicating to Influence and Impact
M2100 14 Apr 2025 - 18 Apr 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Customer Complaining Management
M356 14 Apr 2025 - 18 Apr 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Award in Customer Service
F21 21 Apr 2025 - 2 May 2025 Duration : Two weeks
Munich (Germany)
Munich (Germany)
Report Writing for the Internal Auditor
M2084 21 Apr 2025 - 25 Apr 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Certified Business Professional in Customer Service CBP
M2370 28 Apr 2025 - 2 May 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Certified Customer Service Professional
M357 5 May 2025 - 9 May 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Negotiation and Communication Skills
M2940 12 May 2025 - 16 May 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Advanced Customer Relationship Management
M2691 12 May 2025 - 16 May 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Certified Customer Service Professional
M357 12 May 2025 - 16 May 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Advanced Communication and Problem Solving
F39 12 May 2025 - 23 May 2025 Duration : Two weeks
Munich (Germany)
Munich (Germany)
Organizational and Departmental Communication
M2083 12 May 2025 - 16 May 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Certified Customer Service Professional CCSP
M2928 19 May 2025 - 23 May 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Customer Service and Public Relations
M1323 26 May 2025 - 30 May 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Certified Customer Experience Professional CCXP
M2306 26 May 2025 - 30 May 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Customer Management Specialist
M345 2 Jun 2025 - 6 Jun 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Mastering English Business Writing Skills
M1245 2 Jun 2025 - 6 Jun 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
How to Measure Patient and Customer Satisfaction
M2897 9 Jun 2025 - 13 Jun 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Crisis Communication Skills
M2082 9 Jun 2025 - 13 Jun 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Award in Customer Service
F21 23 Jun 2025 - 4 Jul 2025 Duration : Two weeks
Geneva (Switzerland)
Geneva (Switzerland)
Mastering Influence and Presentation Skills
F40 23 Jun 2025 - 4 Jul 2025 Duration : Two weeks
Munich (Germany)
Munich (Germany)
Advanced Customer Relationship Management
M2691 7 Jul 2025 - 11 Jul 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Advanced Internal Communication Skills
F1494 14 Jul 2025 - 25 Jul 2025 Duration : Two weeks
Geneva (Switzerland)
Geneva (Switzerland)
Achieving Excellence by Providing a Quality Service
M349 14 Jul 2025 - 18 Jul 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Report Writing and Presentation Skills
M1755 14 Jul 2025 - 18 Jul 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Customer Satisfaction Improvement Action Planning
M1104 14 Jul 2025 - 18 Jul 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Customer Service Mindset
M348 14 Jul 2025 - 18 Jul 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Corporate Communications
M2087 28 Jul 2025 - 1 Aug 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Customer Experience Management CEM
M2776 28 Jul 2025 - 1 Aug 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Mastering Protocols and Etiquette for Professional and Social Excellence
M1469 28 Jul 2025 - 1 Aug 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Empowering Influence and Effective Communication
M2086 28 Jul 2025 - 1 Aug 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Advanced Communication and Problem Solving
F39 4 Aug 2025 - 15 Aug 2025 Duration : Two weeks
Geneva (Switzerland)
Geneva (Switzerland)
Brand Development and Customer Campaign Strategies
M2381 11 Aug 2025 - 15 Aug 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)