Training courses
Geneva (Switzerland)
Geneva (Switzerland)
Customer Focused Management
M142 3 Feb 2025 - 7 Feb 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Helpdesk Planning for Enhanced Customer Service Leadership
M1024 3 Feb 2025 - 7 Feb 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Customer Service Mindset
M348 3 Feb 2025 - 7 Feb 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
ISM Endorsed Customer Experience CX and Brand Activation Professional
M2051 17 Feb 2025 - 21 Feb 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Certified Customer Service Professional CCSP
M2928 3 Mar 2025 - 7 Mar 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Service Mindset
M348 10 Mar 2025 - 14 Mar 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Building Customer Centric Organization BCS
M1315 17 Mar 2025 - 21 Mar 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Implementing and Managing a Customer Complaints System
M356 24 Mar 2025 - 28 Mar 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
ISM Endorsed Customer Experience CX and Brand Activation Professional
M2051 24 Mar 2025 - 28 Mar 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Certified Customer Service Professional
M357 31 Mar 2025 - 4 Apr 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Service Excellence
M344 7 Apr 2025 - 11 Apr 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Experience Management CEM
M2776 7 Apr 2025 - 11 Apr 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
The Customer Service and Public Relations Masterclass
F347 14 Apr 2025 - 25 Apr 2025 Duration : Two weeks
Geneva (Switzerland)
Geneva (Switzerland)
Award in Customer Service
F21 21 Apr 2025 - 2 May 2025 Duration : Two weeks
Lisbon (Portugal)
Lisbon (Portugal)
How to Measure Patient and Customer Satisfaction
M2897 21 Apr 2025 - 25 Apr 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Certified Business Professional in Customer Service CBP
M2370 28 Apr 2025 - 2 May 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Certified Customer Service Professional
M357 5 May 2025 - 9 May 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Advanced Customer Relationship Management
M2691 12 May 2025 - 16 May 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Service Desk
M2966 12 May 2025 - 16 May 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Certified Customer Service Professional CCSP
M2928 19 May 2025 - 23 May 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Brand Development and Customer Campaign Strategies
M2381 26 May 2025 - 30 May 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Customer Service and Public Relations
M1323 26 May 2025 - 30 May 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Professional Certificate in Customer Experience and Journey Strategies
M2306 26 May 2025 - 30 May 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Focused Management
M142 26 May 2025 - 30 May 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Professional Certificate in Customer Experience and Journey Strategies
M2306 26 May 2025 - 30 May 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Customer Management Specialist
M345 2 Jun 2025 - 6 Jun 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
How to Measure Patient and Customer Satisfaction
M2897 9 Jun 2025 - 13 Jun 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Advanced Customer Service Management
M342 16 Jun 2025 - 20 Jun 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Management Specialist
M345 23 Jun 2025 - 27 Jun 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Award in Customer Service
F21 23 Jun 2025 - 4 Jul 2025 Duration : Two weeks
Lisbon (Portugal)
Lisbon (Portugal)
Building a Customer Centric Organization
M352 30 Jun 2025 - 4 Jul 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Achieving Excellence by Providing a Quality Service
M349 14 Jul 2025 - 18 Jul 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Advanced Customer Relationship Management
M2691 21 Jul 2025 - 25 Jul 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Building Customer Centric Organization BCS
M1315 21 Jul 2025 - 25 Jul 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Customer Experience Management CEM
M2776 28 Jul 2025 - 1 Aug 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Brand Development and Customer Campaign Strategies
M2381 11 Aug 2025 - 15 Aug 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
How to measure Patient and Customer satisfaction
F2330 18 Aug 2025 - 29 Aug 2025 Duration : Two weeks
Geneva (Switzerland)
Geneva (Switzerland)
Building a Customer Centric Organization
M352 1 Sep 2025 - 5 Sep 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Customer Experience Perfection for Modern Managers
M801 1 Sep 2025 - 5 Sep 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Customer Service Excellence
M344 22 Sep 2025 - 26 Sep 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Satisfaction Improvement Action Planning
M1104 29 Sep 2025 - 3 Oct 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Advanced Customer Service Management
M342 29 Sep 2025 - 3 Oct 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
The Customer Service and Public Relations Masterclass
F347 20 Oct 2025 - 31 Oct 2025 Duration : Two weeks
Geneva (Switzerland)
Geneva (Switzerland)
Certified Business Professional in Customer Service CBP
M2370 10 Nov 2025 - 14 Nov 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Achieving Excellence by Providing a Quality Service
M349 17 Nov 2025 - 21 Nov 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)
Implementing and Managing a Customer Complaints System
M356 1 Dec 2025 - 5 Dec 2025 Duration : One week
Geneva (Switzerland)
Geneva (Switzerland)