Conference on Total Quality Management of Human Resources

Overview:

Introduction:

This conference focuses on integrating Total Quality Management (TQM) principles into Human Resources (HR) to enhance employee performance, engagement, and overall organizational success. It empowers HR professionals to adopt continuous improvement practices, ensure quality in HR processes, and foster a culture of excellence in the workplace.

Conference Objectives:

By the end of this conference , participants will be able to:

• Understand the principles of Total Quality Management (TQM) and their application in HR.

• Implement continuous improvement strategies in HR processes.

• Foster employee engagement and improve workforce productivity through quality management.

• Develop performance management systems that align with organizational goals.

• Promote a culture of quality and excellence in HR practices.

Target Audience:

• HR Managers and Professionals.

• Organizational Development Specialists.

• Talent Management Professionals.

• Business Leaders involved in HR decision-making.

• Quality Assurance Managers in HR.

Conference Outline:

Unit 1:

Introduction to TQM in Human Resources:

• Understanding the core principles of Total Quality Management (TQM).

• The role of HR in driving TQM initiatives across the organization.

• Key TQM methodologies (PDCA cycle, Six Sigma) and their relevance to HR.

• Aligning HR objectives with organizational quality goals.

• Developing a quality-focused HR strategy.

Unit 2:

Continuous Improvement in HR Processes:

• Identifying areas for improvement in recruitment, performance management, and employee engagement.

• Applying TQM tools (e.g., root cause analysis, Pareto charts) to improve HR processes.

• Implementing a feedback loop for continuous improvement in HR activities.

• Case study: Successful continuous improvement initiatives in HR.

• Creating a culture of continuous feedback and learning in HR departments.

Unit 3:

Performance Management and Employee Development:

• Developing performance management systems that align with TQM principles.

• Setting quality standards for employee performance and productivity.

• Importance of Implementing training and development programs for continuous improvement.

• Measuring employee performance using TQM metrics and KPIs.

Unit 4:

Employee Engagement and Satisfaction through TQM:

• The role of employee engagement in achieving quality management goals.

• Strategies for increasing employee involvement in TQM initiatives.

• Using TQM tools to measure and improve employee satisfaction.

• Enhancing communication and collaboration within teams for quality improvement.

Unit 5:

Leadership and Organizational Culture in TQM:

• The role of leadership in promoting a culture of quality and excellence.

• Developing a quality-focused organizational culture through HR initiatives.

• Ensuring leadership commitment to TQM in HR and across departments.

• Importance of Training leaders to adopt TQM practices in their management style.

• Best practices for integrating TQM into the organizational culture for long-term success.