Tools for Highly Effective Managers

Overview:

Introduction:

This training program equips participants with a comprehensive toolkit to enhance their managerial effectiveness. By mastering these tools, participants are empowered to drive productivity, foster team collaboration, and lead with confidence in diverse professional settings.

Program Objectives:

At the end of this program, the participants will be able to:

• Develop Foundational Management Skills: Understand and cultivate the necessary skills for new managers/supervisors, including strategic thinking and effective decision-making.

• Master Strategic Goal Setting: Learn the importance of managing strategic thinking and acquire proficiency in setting goals and planning efficiently.

• Foster Customer-Centric Management: Develop the ability to establish a customer focus in management while enhancing interpersonal techniques for better relationships.

• Enhance Effective Team Dynamics: Apply concepts of team building, team performance, and motivation to foster productive teamwork.

• Improve Resource Management Efficiency: Learn and implement time management techniques, grasp stakeholder management principles, and refine communication methods to achieve performance standards and objectives.

Targeted Audience:

• Head of Departments.

• Managers Among All Managerial Levels.

• Supervisors.

• Employees who are being prepared to be promoted to a managerial or supervisory role.

Program Outlines:

Unit 1:

 How To Lead Your People:

• Definition of a Leader vs Definition of a Manager.

• Difference between a Leader and a Manager.

• Tomorrow's Company versus Yesterday's Company.

• 6 Leadership Styles.

• Attributes of Leaders.

• Leadership Tension.

Unit 2:

How To Think Strategically:

• Strategic Thinking Defined.

• 4 Levels of Strategic Thinking.

• The Strategy/Operations Relationship.

• Strategic Thinking Leading to Strategic Management.

• 3 Ws and 2 Hs.

Unit 3:

How to Solve Problems & Make Effective Decisions:

• 5 Key Steps in decision-making.

• The ADADA Model.

• Barriers to Effective Decision-Making.

• The "Ishikawa" Model in Problem-Solving.

• Man-Method-Material-Machine.

• Basic Steps & Rules in Problem-Solving.

Unit 4:

How to Manage Time:

• Recording Time, Analyzing Time, and Planning Time.

• Managing your Roles and not your Time.

• The Yearly Planner.

• The Weekly Worksheet.

• The Daily Work Plan.

• Checklist for effective use of time.

Unit 5:

How to Stay Stressfree & Well:

• Two Types of Stress.

• Signs & Symptoms of Stress.

• How to Manage Stress.

• Type 'A' and Type 'B' Personality.

• Managing Your Health.

Unit 6:

How to Build Great Teams:

• Building Relationships: Demonstrating respect for others' views and actions while fostering sensitivity to their needs and feelings.

• Motivating and Empowering: Encouraging and stimulating individuals through a wide range of incentives and by using power and authority judiciously.

• Developing Capabilities: Evaluating and enhancing people's skills and abilities to set achievable yet challenging objectives.

• Inspiring Commitment: Communicating a compelling vision and fostering a commitment to a specific course of action.

• Promoting Productivity: Utilizing various techniques to boost morale and productivity within the team or organization.

Unit 7:

How to Communicate & Interpersonalise:

• How should I communicate?

• Types of Non-Verbal Communication.

• Communication Skills.

• Presentation Skills: 6 Key Steps.

• Do's and Dont's on Delivery.

Unit 8:

How to Delegate & Empower:

• Delegation vs. Empowerment: Understanding the distinction and significance of each approach.

• Delegating Effectively: Exploring the reasons for delegation, its benefits, and common pitfalls.

• The Delegation Process: Identifying activities involved and implementing a structured approach for effective delegation.

• Importance of Empowerment: Recognizing the value of empowerment, its benefits, and strategies for implementation.

• Empowering the Workforce: Guidelines and specific techniques to empower employees and foster a culture of autonomy and responsibility.

Unit 9:

How to Encourage Innovation & Creativity:

• Can Creativity be Taught?

• Right Brain and Left Brain Thinking.

• How Creative Are You?

• 8 Steps to Developing Creative Thinking Skills.

• 10 Barriers to Creativity.

• 12 Questions to Spur the Imagination.

• 8 Steps towards stimulating a creative environment.

Unit 10:

How to Focus on Result through Your People:

• Strategic Goal Setting: Planning, prioritizing, and focusing on objectives to address both challenges and opportunities.

• Excellence in Execution: Striving for excellence by actively seeking improvement and using change as an opportunity for growth.

• Setting High Standards: Establishing and communicating high expectations, setting demanding goals for oneself and others.

• Detail-oriented Approach: Focusing personal attention on specific details while benchmarking against industry standards.

• Adaptability in Ambiguity: Setting objectives in uncertain and complex situations, embracing change as a chance for enhancement.