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Leadership and Management
Tools for Highly Effective Managers
Overview:
Introduction:
This training program equips participants with a comprehensive toolkit to enhance their managerial effectiveness. By mastering these tools, participants are empowered to drive productivity, foster team collaboration, and lead with confidence in diverse professional settings.
Program Objectives:
At the end of this program, the participants will be able to:
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Develop Foundational Management Skills: Understand and cultivate the necessary skills for new managers/supervisors, including strategic thinking and effective decision-making.
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Master Strategic Goal Setting: Learn the importance of managing strategic thinking and acquire proficiency in setting goals and planning efficiently.
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Foster Customer-Centric Management: Develop the ability to establish a customer focus in management while enhancing interpersonal techniques for better relationships.
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Enhance Effective Team Dynamics: Apply concepts of team building, team performance, and motivation to foster productive teamwork.
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Improve Resource Management Efficiency: Learn and implement time management techniques, grasp stakeholder management principles, and refine communication methods to achieve performance standards and objectives.
Targeted Audience:
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Head of Departments.
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Managers Among All Managerial Levels.
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Supervisors.
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Employees who are being prepared to be promoted to a managerial or supervisory role.
Program Outlines:
Unit 1:
How To Lead Your People:
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Definition of a Leader vs Definition of a Manager.
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Difference between a Leader and a Manager.
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Tomorrow's Company versus Yesterday's Company.
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6 Leadership Styles.
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Attributes of Leaders.
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Leadership Tension.
Unit 2:
How To Think Strategically:
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Strategic Thinking Defined.
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4 Levels of Strategic Thinking.
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The Strategy/Operations Relationship.
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Strategic Thinking Leading to Strategic Management.
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3 Ws and 2 Hs.
Unit 3:
How to Solve Problems & Make Effective Decisions:
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5 Key Steps in decision-making.
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The ADADA Model.
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Barriers to Effective Decision-Making.
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The "Ishikawa" Model in Problem-Solving.
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Man-Method-Material-Machine.
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Basic Steps & Rules in Problem-Solving.
Unit 4:
How to Manage Time:
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Recording Time, Analyzing Time, and Planning Time.
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Managing your Roles and not your Time.
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The Yearly Planner.
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The Weekly Worksheet.
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The Daily Work Plan.
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Checklist for effective use of time.
Unit 5:
How to Stay Stressfree & Well:
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Two Types of Stress.
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Signs & Symptoms of Stress.
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How to Manage Stress.
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Type 'A' and Type 'B' Personality.
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Managing Your Health.
Unit 6:
How to Build Great Teams:
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Building Relationships: Demonstrating respect for others' views and actions while fostering sensitivity to their needs and feelings.
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Motivating and Empowering: Encouraging and stimulating individuals through a wide range of incentives and by using power and authority judiciously.
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Developing Capabilities: Evaluating and enhancing people's skills and abilities to set achievable yet challenging objectives.
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Inspiring Commitment: Communicating a compelling vision and fostering a commitment to a specific course of action.
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Promoting Productivity: Utilizing various techniques to boost morale and productivity within the team or organization.
Unit 7:
How to Communicate & Interpersonalise:
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How should I communicate?
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Types of Non-Verbal Communication.
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Communication Skills.
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Presentation Skills: 6 Key Steps.
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Do's and Dont's on Delivery.
Unit 8:
How to Delegate & Empower:
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Delegation vs. Empowerment: Understanding the distinction and significance of each approach.
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Delegating Effectively: Exploring the reasons for delegation, its benefits, and common pitfalls.
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The Delegation Process: Identifying activities involved and implementing a structured approach for effective delegation.
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Importance of Empowerment: Recognizing the value of empowerment, its benefits, and strategies for implementation.
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Empowering the Workforce: Guidelines and specific techniques to empower employees and foster a culture of autonomy and responsibility.
Unit 9:
How to Encourage Innovation & Creativity:
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Can Creativity be Taught?
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Right Brain and Left Brain Thinking.
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How Creative Are You?
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8 Steps to Developing Creative Thinking Skills.
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10 Barriers to Creativity.
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12 Questions to Spur the Imagination.
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8 Steps towards stimulating a creative environment.
Unit 10:
How to Focus on Result through Your People:
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Strategic Goal Setting: Planning, prioritizing, and focusing on objectives to address both challenges and opportunities.
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Excellence in Execution: Striving for excellence by actively seeking improvement and using change as an opportunity for growth.
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Setting High Standards: Establishing and communicating high expectations, setting demanding goals for oneself and others.
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Detail-oriented Approach: Focusing personal attention on specific details while benchmarking against industry standards.
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Adaptability in Ambiguity: Setting objectives in uncertain and complex situations, embracing change as a chance for enhancement.