Systematic Knowledge Building

Overview:

Introduction:

This training program focuses on equipping participants with the knowledge and skills necessary to build and manage an organization's knowledge base systematically. Through a structured curriculum, participants learn to harness knowledge associated with strategic management, customer focus, and best management practices.

Program Objectives:

At the end of this program, the participants will be able to:

• Gain deeper insights into technical and process knowledge.

• Align with the needs and expectations of stakeholders and customers, both internal and external.

• Align their efforts with organizational strategic objectives.

• Implement good management practices and meet the requirements and recommendations of relevant industry standards.

• Learn and apply best practices to make significant process improvements, including enhancing productivity, differentiating products and services, and consistently exceeding stakeholder and customer expectations.

Targeted Audience:

• Executives and senior management responsible for setting strategic direction.

• Knowledge management professionals and specialists.

• Information technology professionals involved in system implementation and maintenance.

• Departmental managers and team leaders seeking to enhance knowledge sharing practices.

• Individuals responsible for training and development within the organization.

Program Outlines:

Unit 1: 

The Essence of Organizational Knowledge: A Strategic Imperative:

• Understanding What is Organizational Knowledge and Why it is Becoming So Important for Organizations.

• Knowledge Associated with.

• Strategic Focused Management.

• Customer Focused Management.

• Good Management Practices.

• Best Practices.

Unit 2: 

Navigating Technology: Leveraging Electronic Document Management Systems:

• Technology Issues: Electronic Document Management System.

• Features.

• Good Practices.

• Best Practices.

• Implementation Processes.

• Specifications & Standardization.

Unit 3: 

Strategic Knowledge Management: Unveiling Advanced Strategies:

• Strategy.

• Advanced Aspects for Knowledge Management.

• Strategic Focused Management.

• Customer Focused Management.

• Good Management Practices.

• Best Practices.

Unit 4: 

Legal Foundations and Practical Implementation of Knowledge Management:

• Legal & Intellectual Property.

• Motivation.

• Knowledge in Specific Departments in Organization.

• Knowledge Management Strategic Issues.

• Implementing a Knowledge Management System.

• Knowledge Identification.

Unit 5: 

Fine-Tuning Knowledge Processes: Analysis, Communication, and Security:

• Analysis.

• Collection, Retention & Updation.

• Communication.

• Security.

• Intellectual Property.