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Leadership and Management
Systematic Knowledge Building
Overview:
Introduction:
This training program focuses on equipping participants with the knowledge and skills necessary to build and manage an organization's knowledge base systematically. Through a structured curriculum, participants learn to harness knowledge associated with strategic management, customer focus, and best management practices.
Program Objectives:
At the end of this program, the participants will be able to:
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Gain deeper insights into technical and process knowledge.
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Align with the needs and expectations of stakeholders and customers, both internal and external.
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Align their efforts with organizational strategic objectives.
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Implement good management practices and meet the requirements and recommendations of relevant industry standards.
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Learn and apply best practices to make significant process improvements, including enhancing productivity, differentiating products and services, and consistently exceeding stakeholder and customer expectations.
Targeted Audience:
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Executives and senior management responsible for setting strategic direction.
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Knowledge management professionals and specialists.
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Information technology professionals involved in system implementation and maintenance.
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Departmental managers and team leaders seeking to enhance knowledge sharing practices.
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Individuals responsible for training and development within the organization.
Program Outlines:
Unit 1:
The Essence of Organizational Knowledge: A Strategic Imperative:
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Understanding What is Organizational Knowledge and Why it is Becoming So Important for Organizations.
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Knowledge Associated with.
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Strategic Focused Management.
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Customer Focused Management.
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Good Management Practices.
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Best Practices.
Unit 2:
Navigating Technology: Leveraging Electronic Document Management Systems:
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Technology Issues: Electronic Document Management System.
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Features.
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Good Practices.
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Best Practices.
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Implementation Processes.
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Specifications & Standardization.
Unit 3:
Strategic Knowledge Management: Unveiling Advanced Strategies:
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Strategy.
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Advanced Aspects for Knowledge Management.
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Strategic Focused Management.
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Customer Focused Management.
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Good Management Practices.
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Best Practices.
Unit 4:
Legal Foundations and Practical Implementation of Knowledge Management:
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Legal & Intellectual Property.
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Motivation.
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Knowledge in Specific Departments in Organization.
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Knowledge Management Strategic Issues.
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Implementing a Knowledge Management System.
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Knowledge Identification.
Unit 5:
Fine-Tuning Knowledge Processes: Analysis, Communication, and Security:
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Analysis.
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Collection, Retention & Updation.
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Communication.
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Security.
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Intellectual Property.