Recognizing and Responding to Mental Health Issues in the Workplace

Overview:

Introduction:

The training offers practical skills for recognizing signs of mental health distress, intervening appropriately, and promoting a workplace culture that supports mental health. As mental health concerns increasingly affect workplace productivity, morale, and culture, staff must understand how to identify and address these challenges, fostering a supportive work environment.

Objectives:

By the end of this training, participants will be able to:

•  Understand the basic concepts of mental health and its impact on workplace dynamics.

•  Identify common mental health issues encountered in the workplace.

•  Recognize the signs and symptoms of mental health challenges among colleagues.

•  Apply effective communication techniques to engage colleagues experiencing mental distress.

•  Develop strategies to promote a healthy and supportive work environment.

Target Audience:

• Supervisors

• Team leads

• HR personnel

• Responsibles for fostering well-being within teams 

Outlines:

Unit 1

Understanding Mental Health in the Workplace:

• Defining Mental Health in the Context of Work

• The Impact of Mental Health on Work Performance and Team Dynamics

• Recognizing Mental Health Stigma in the Workplace

• Common Workplace Stressors and Their Mental Health Implications

• Mental Health and Cultural Sensitivity in North Africa

Unit 2

Identifying Mental Health Issues in the Workplace:

• Recognizing Early Warning Signs of Mental Health Challenges

• Types of Mental Health Issues Commonly Seen in Workplaces

• How Mental Health Issues Manifest in Work Behaviors

• Distinguishing Between Work Stress and Mental Health Disorders

• Observing Changes in Communication, Attendance, and Productivity

Unit 3

Communicating Effectively with Affected Colleagues:

• Establishing Trust and Building Rapport

• Active Listening Techniques for Sensitive Conversations

• How to Approach a Conversation About Mental Health

• Using Supportive and Non-Judgmental Language

• Managing Confidentiality and Privacy in Mental Health Conversations

Unit 4

Practical Response Strategies:

• Developing an Action Plan for Immediate Support

• Making Referrals to Mental Health Resources

• Supporting Self-Care and Coping Strategies in the Workplace

• Providing Ongoing Support Without Overstepping Boundaries

• Crisis Intervention Techniques for Immediate Mental Health Support

Unit 5 

Creating a Supportive Workplace Culture:

• Promoting Mental Health Awareness Across Teams

• Implementing Workplace Policies for Mental Health Support

• Building a Peer Support Network Within UNICEF

• Preventing Burnout Through Organizational Practices

• Regular Mental Health Check-ins and Evaluations