Problem Solving and Decision Making
Overview:
Introduction:
This training program is designed to equip participants with the tools and techniques necessary to effectively address challenges and make informed decisions. Through a combination of theoretical knowledge and practical exercises, participants will learn to identify, analyze, and solve problems efficiently. By enhancing problem-solving and decision-making skills, individuals can contribute more effectively to their organizations' success.
Program Objectives:
At the end of this program, the participants will be able to:
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Select and apply pragmatic methods for effective problem solving and decision making.
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Appreciate how values, bias and personality can impact solutions we create.
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Utilize a structured approach to generate productive solutions.
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Assess personal and organizational creativity and set an agenda for progression.
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Explore and apply various problem-solving technique that generates creative solutions.
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Develop the decisive skills that define competent and credible leadership.
Targeted Audience:
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Managers.
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Supervisors.
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Team Leaders.
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Head of Sections.
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Employees among all departments and levels.
Program Outlines:
Unit 1:
The Psychology of Problem Solving and Decision Making:
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A synopsis of psychological thought.
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Values, Problem Solving and Decision Making.
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Psychological type and Lateral Thinking for Problem Solving.
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What psychological type reveals about me and my preferences.
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Using a team approach to encourage lateral thinking: ZIGZAG model.
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Individual or group decision making: case studies.
Unit 2:
Developing Decision Making Skills:
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Using your left brain & right brain to make decisions.
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Split-brain theory for developing effective problem-solving skills.
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Developing openness to new ideas in making decisions.
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Promoting idea mobility in teams.
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Understanding the creative solving process in individuals and teams.
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IDEAL problem-solving approach.
Unit 3:
Applying Effective Decision Making Skills in the Workplace:
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Encouraging creative problem solving for continuous improvement.
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Removing blocks to creative problem solving.
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Convergent versus Divergent Thinking.
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Divergent Thinking Skills for solving problems.
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Using SCAMPER techniques to approach problem-solving.
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Applying SCAMPER techniques to make effective decisions.
Unit 4:
Making Mental Blocks to Decision Making a Thing of the Past:
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Challenging self-imposed assumptions.
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Thinking outside the box.
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Increasing new ideas.
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Getting people behind your.
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Evaluating new ideas.
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Creative leadership during problem-solving and decision-making sessions.
Unit 5:
Effective Leadership and the Dynamic Problem Solving Team:
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Ensuring alignment with corporate mission.
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Encouraging self-initiated activity.
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Endorsing Unofficial activity.
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Enhancing Serendipity.
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Importance of appreciating diverse stimuli.
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Practicing within-company communication for problem-solving.
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Developing a personal action plan.