

Quality and Operational Auditing
PECB Leader Auditor ISO 9001 2015
Overview:
Introduction:
This program is designed to prepare participants for the certification exam only.
ISO 9001:2015 Lead Auditor certification provides professionals with the expertise to assess and ensure an organization’s compliance with the ISO 9001:2015 Quality Management System (QMS) standard. It equips participants with the knowledge and skills needed to conduct, manage, and lead audits effectively, following ISO 19011 auditing guidelines. This training program focuses on audit planning, execution, reporting, and follow-up, enabling professionals to identify non-conformities, recommend improvements, and enhance overall quality management. Participants will develop the ability to lead audit teams, ensure regulatory compliance, and drive continuous improvement within their organizations.
Program Objectives:
By the end of this program, participants will be able to:
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Identify the key principles and requirements of ISO 9001:2015.
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Develop structured audit plans and methodologies based on ISO 19011 guidelines.
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Conduct ISO 9001:2015 audits using evidence-based techniques.
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Analyze audit findings, report non-conformities, and recommend corrective actions.
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Prepare for the PECB ISO 9001:2015 Lead Auditor certification exam.
Targeted Audience:
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Quality Managers and QMS Professionals.
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Lead Auditors and Internal Auditors.
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Compliance and Risk Management Officers.
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Process Improvement Specialists.
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Professionals preparing for the ISO 9001:2015 certification.
Program Outline:
Unit 1:
Fundamentals of ISO 9001:2015 and Auditing Principles:
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Overview of ISO 9001:2015 structure, principles, and objectives.
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Key requirements and clauses of ISO 9001:2015.
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The role and responsibilities of a lead auditor.
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Introduction to audit types, including internal, external, and third-party audits.
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Ethical considerations and auditor code of conduct.
Unit 2:
Planning and Preparing for an ISO 9001:2015 Audit:
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Frameworks for developing an audit plan and defining audit scope and objectives.
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Risk-based auditing approach and identifying key risk areas.
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Key activities involved in the selection of audit criteria and preparation of checklists.
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The process of gathering and reviewing relevant documentation for pre-audit analysis.
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How to establish communication protocols with audit teams and stakeholders.
Unit 3:
Conducting an ISO 9001:2015 Audit:
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Techniques for conducting effective audit interviews.
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The process of collecting objective evidence through observations, documentation, and records.
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Methods of identifying and categorizing audit findings, including non-conformities.
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How to manage difficult audit situations and maintaining neutrality.
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Ensuring compliance with ISO 19011 audit process requirements.
Unit 4:
Reporting and Follow-Up on Audit Findings:
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How to prepare clear and structured audit reports.
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Methods of communicating findings and recommendations to management.
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Frameworks for developing corrective and preventive action plans.
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Strategies for conducting follow-up audits to verify corrective actions.
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Ensuring continuous improvement through audit insights.
Unit 5:
Certification Exam Preparation:
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Detailed review of PECB ISO 9001:2015 Lead Auditor exam requirements.
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Overview of the exam structure and content.
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Sample exam questions and their potential answers.
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Resources and study materials for exam preparation.