Health Quality Management
Overview:
Introduction:
This training program is designed to equip healthcare professionals and administrators with essential skills and knowledge in the field of healthcare quality management.
Program Objectives:
At the end of this program, participants will be able to:
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Acquire a solid foundation in healthcare quality management principles and concepts.
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Develop the skills to identify and analyze quality improvement opportunities within healthcare organizations.
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Implement effective strategies for enhancing patient safety and care quality.
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Understand the regulatory and accreditation requirements related to healthcare quality management.
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Lead and manage quality improvement initiatives within their healthcare settings.
Targeted Audience:
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Hospital and healthcare facility managers.
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Quality improvement coordinators.
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Healthcare administrators.
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Physicians and nurses.
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Healthcare policy analysts.
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Healthcare consultants and educators.
Program Outline:
Unit 1:
Introduction to Healthcare Quality Management:
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Overview of healthcare quality management.
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Historical perspectives and evolution of quality in healthcare.
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Key quality management frameworks and models.
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The role of leadership in quality improvement.
Unit 2:
Quality Measurement and Assessment:
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Methods for measuring healthcare quality.
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Data collection and analysis techniques.
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Quality indicators and benchmarking.
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Performance measurement in healthcare.
Unit 3:
Healthcare Accreditation and Regulation:
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Accreditation bodies and standards in healthcare.
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Compliance with regulatory requirements.
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Preparing for accreditation surveys and audits.
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Continuous readiness for compliance.
Unit 4:
Quality Improvement Tools and Techniques:
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Root cause analysis.
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Six Sigma and Lean methodologies in healthcare.
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Process improvement and redesign.
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Change management in quality improvement.
Unit 5:
Patient Safety and Risk Management:
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Patient safety culture and principles.
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Identifying and mitigating risks in healthcare.
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Error reporting and analysis.
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Developing a culture of safety.