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Mastering Workload Management
Overview:
Introduction:
This training program is designed to equip participants with the skills necessary to effectively handle diverse workloads and time-sensitive responsibilities. By honing these essential competencies, individuals are empowered to enhance productivity, streamline workflow, and achieve optimal results in their professional endeavors.
Program Objectives:
At the end of this program, participants will be able to:
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Apply the skills necessary to get work completed on time.
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Use effectively, basic project planning tools to plan and schedule work.
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Identify key stakeholders and understand how to gain their support and input.
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Use positive communication & influencing techniques to ensure work is completed on time.
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Appreciate & engage colleagues to gain their commitment and support.
Targeted Audience:
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Professionals who want to learn techniques to work with other colleagues.
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Team leaders, supervisors, section heads, and managers.
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Professionals who have an interest in a management position.
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Project, purchasing, finance & production officers and personnel.
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Technical professionals including those in Maintenance, Engineering & Production.
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Secretaries, clerks, administrative and support staff.
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Employees who juggle multiple tasks and deadlines.
Program Outlines:
Unit 1:
Introduction of Work Task Concepts:
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Understanding the role of self-management in managing tasks.
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Overview and context of task management.
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Identifying reasons for the current focus in business on managing tasks.
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Understanding how work is accomplished in organizations.
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Identifying the role of strategic management in the leadership of tasks.
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Understanding the role of organization type in task management.
Unit 2:
Importance of Planning in Management of Tasks:
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Clarifying goals, objectives, assumptions, and constraints in work.
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Integrating a scope, work structure, and management plan in assignments.
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Learning to identify and manage stakeholders.
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Identifying risk techniques that affect tasks, priorities, and deadlines.
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Understanding how to develop clarity of purpose and objectives in task assignments.
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Identifying the skills necessary to lead and manage work tasks.
Unit 3:
Setting Priorities & Deadlines in our Time Management:
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Using the manner we approach work as an initial time management plan.
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Planning for time management, scheduling, and meeting deadlines.
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Integrating time management into the development of priorities.
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Making the most from meetings, e-mails, interruptions, and transition time.
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Developing a personal plan, with a ‘to do’ list and priorities.
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Dealing with time wasters, procrastination, and bosses.
Unit 4:
Skills Required to Deal with People in our Work Assignments:
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Identifying the skills required to obtain the help of others on tasks.
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The importance of understanding our ways of working with others.
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The importance of interpersonal skills in the accomplishment of tasks.
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Identifying interpersonal work styles of self and others.
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Understanding task flexibility and versatility in people leadership.
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Learning how to work better with others to have productive work.
Unit 5:
Personally Managing Tasks to Implement Change:
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Learning techniques to use communication for success in tasks.
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Understand the characteristics of proper communication.
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Identifying methods to deal with human change patterns.
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Developing a personal plan to become more effective with self-management.
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Dealing with some people who struggle with change.
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Practicing techniques to help colleagues with change.