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Conferences
Mastering People Management & Team Leadership
REF : C714 DATES: 24 - 28 Nov 2024 VENUE: Online> FEE : 2250 €
Overview:
Introduction:
The move to team leader or line manager is a significant change for a supervisor or technical specialist. Balancing wider organizational and customer demands with the needs of the team call for a wide range of skills, and the ability and confidence to know when to stand back from operational pressures and understand the bigger picture.
Conference Objectives:
At the end of this conference the participants will be able to:
- Understand their role as manager and leader
- Establish clear objectives and standards of performance for the team
- Manage their workload using effective prioritization and delegation techniques
- Maximize their influencing skills
- Build an effective team
- Develop and leverage the capabilities of team members
Targeted Audience:
- Mid-level managers
- Supervisors
- Team leaders
- Employees who are potential to be promoted to a managerial or supervisory role
Conference Outlines:
Unit 1: Understanding Your Role:
- Leader or manager?
- Self-perception
- Beyond the job description: finding out what your organization requires of you
- Balancing conflicting stakeholder demands
- Understanding the nature of change
- A model for implementing change
Unit 2: Personal Effectiveness, Time Management, and Delegation:
- Understanding yourself and your organizational environment
- Outcome orientation
- Setting personal and team objectives
- Managing performance
- Finding and using time effectively
- A model for effective delegation
Unit 3: Communication, Influence & Conflict Management:
- Channels of communication
- Effective listening skills
- Emotions and rapport
- Persuasion and negotiation: the keys to personal influence
- Managing conflict assertively
Unit 4: Team Building, People Management, and Motivation:
- How high-performing teams work?
- Identifying team roles
- Teams in practice: teambuilding exercise
- Motivation and reward
- Building and sharing a vision
- Different approaches to leadership
Unit 5: Enhancing Team Performance through Coaching and Development:
- How do people learn?
- Coaching for personal and team growth
- Feedback skills
- Development planning
- Next steps