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Mastering Management
Overview:
Introduction:
This training program is a comprehensive training designed to enhance participants' managerial skills and leadership capabilities. It covers a wide array of topics essential for effective management. Through a blend of theoretical knowledge, practical exercises, and real-world case studies, participants develop the proficiency and confidence needed to excel in leadership roles and drive organizational success.
Program Objectives:
At the end of this program, the participants will be able to:
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Describe the effect of the external and competitive environment on their organization.
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Select appropriate methods for measuring and managing performance.
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Describe their organization’s culture and climate and their effects on performance.
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Link human resource management to strategic objectives.
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Consider a range of approaches to the delegation.
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Select appropriate strategies for influencing and motivating others.
Targeted Audience:
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Managers.
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Leaders.
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Supervisors & Team leaders.
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HR staff.
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Employees who want to aim great managerial skills to grow their career.
Program Outlines:
Unit 1:
Strategic Orientation:
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Strategic context: the external environment.
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The new business reality.
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Predictable trends in business.
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Competitive forces.
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Stakeholder analysis.
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Strategic resources and constraints.
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Creating a compelling strategic vision.
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Creativity and change.
Unit 2:
Managing Resources and Performance:
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Aligning vision, aims and objectives.
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Performance measurement.
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From measurement to improvement.
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Coaching process to correct poor performance.
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Coaching to challenge.
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Self-coaching and the power to change.
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Coaching and influencing upwards.
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Risk and its management.
Unit 3:
Organisational Behaviour and Human Resources:
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Organizational form: Culture, climate, values and norms.
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Team and group dynamics.
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Assigning responsibilities.
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Deputize to free up time.
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Fundamentals of human resource management.
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Appraisal and reward.
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Learning and development.
Unit 4:
Key Management Competencies: Prioritisation, Time Management, and Delegation:
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Balancing the important and the urgent.
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Setting personal goals.
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Creating time from nothing.
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Batching and how it can win back time.
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Income-producing activities.
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Getting things done through other people.
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Delegation and empowerment.
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Management case study.
Unit 5:
Linking Management to Leadership: Influence, Motivation, and Trust:
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Negotiation and persuasion: the pillars of influence.
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The secret six in business negotiation.
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The nature of motivation.
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The trust bank account.
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Ethics.
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Personal leadership style.
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Balancing work and home life.