Mastering Influence and Presentation Skills

Overview:

Introduction:

This training program is aimed at refining participants' ability to communicate with authority and impact. It empowers individuals to exude confidence, command attention, and deliver compelling presentations that leave a lasting impression.

Program Objectives:

At the end of this program, participants will be able to: 

• Develop communication skills and abilities that can be put to immediate use in the workplace.

• Recognize personal communication styles and behavioral preferences that impact the influence we have on other people and groups.

• Develop strategies for creating a positive work environment and mage conflict effectively.

• Recognize differing behavioral styles and learn to adapt to them in order to build a lasting rapport.

• Identify the essential components of a great presentation and how to implement them in practice.

• Learn to use appropriate body language, voice, and tone in order to create a positive and lasting first impression in every situation and presentation.

• Build a commanding presence to communicate with impact and influence.

Targeted Audience:

• Head of Departments.

• Managers.

• Supervisors.

• Team Leaders.

• HR Professionals.

• Employees among all departments and managerial levels.

Program Outlines:

Unit 1:

How to Build Lasting Rapport:

• The art of building lasting rapport.

• How to identify behavioral traits and react to them.

• Sharpen your senses to the signals others are sending you.

• Connect with colleagues and clients at a level that creates deeper trust and commitment.

• Step into another person’s shoes to better appreciate their experiences and motivations.

• Read body language to understand how others are thinking and responding to you.

Unit 2:

Self Awareness:

• Key concepts of NLP, The relationships between NLP and Emotional Intelligence.

• Connecting your feelings for greater self-awareness.

• Eliciting emotions.

• Noticing your unconscious messages and following your intuitions.

• Self-talk and what it means.

• Maslow’s Hierarchy of Needs.

• Internal and external referencing.

Unit 3:

Crystal Clear Communication:

• Powerful listening and questioning techniques.

• Thinking patterns.

• Filters to communication, The use of Metaphors.

• Sub-modalities.

• Perceptual positions.

• Climates of trust.

• Well-formed outcomes, Communication exercises.

Unit 4:

Empathy:

• Review how to sharpen your senses to the signals others are sending you.

• Communicating first impressions.

• The secrets of body language.

• How we communicate.

• Filters to communication.

• Understanding the science of lying.

• Learning Styles.

• Modeling – how others do things.

Unit 5:

Motivation:

• Logical levels of change.

• The importance of values in motivation.

• Eliciting values for yourself and your organization.

• The secrets of motivation, Setting goals that motivate.

• Creating a positive future for your organization.

• Testing your well-formed outcomes.

• Stepping into the future.

Unit 6:

The Building Blocks of Effective Business Presentations:

• To fail to prepare is to prepare to fail.

• Fears and concerns about presenting.

• Working together and the feedback process.

• Pre-prepared presentation on the subject of personal choice. Presentation.

• Key learning’s and outcomes.

• Organizing your presentation – Who? What? and Why?

Unit 7:

Giving Structure to Your Business Presentation:

• Who is your audience? What are their needs?

• Key elements of the message and why required?

• Structuring the message: the BOMBER process (bang/ opening/ message/bridge/ examples/ recap).

• Brainstorming materials.

• Stage management, the physical environment, and visual aids.

• Practical Presentation: opportunity to repeat delivery of I or differing choice.

Unit 8:

The Psychology of Presenting: Controlling Self, Stress, and Emotions: 

• Top ten fears – irrational fears of presenting.

• Handling nervous reactions.

• Vocal projection: stories and anecdotes.

• The psychology of presenting (left and right brain) and maintaining audience interest.

• VHF –NLP -engaging the audience lighthouse techniques.

• Planning for presentation.

Unit 9:

Business Presentations With Style:

• Managing your audience.

• Handling difficult questions.

• Handling difficult people.

• Personal Reflections of presentation.

Unit 10:

Fine-Tuning for Perfect Presenting:

• Assessing personal performance.

• Advanced tools to involve the audience.

• Top Ten closing tips for business presenting.

• Self-belief: Positive affirmations about presenting.

• Business performance coaching for success.

• Action planning for personal, team and organizational improvement.