Leadership and Management
Leading Organizational Transformation
Overview:
Introduction:
This training program offers managers comprehensive guidance on fostering sustainable improvements within their organizations. It equips managers with the tools and skills needed to lead transformative efforts that drive long-term success and continuous improvement in business processes.
Program Objectives:
At the end of this program, participants will be able to:
-
Understand the principles of business process improvement.
-
Learn how to identify opportunities for process improvement within the organization.
-
Develop the skills needed to lead and manage change effectively.
-
Implement sustainable process improvements that drive organizational growth and success.
-
Acquire the tools and strategies to become champions of change within their organizations.
Targeted Audience:
-
Managers and team leaders.
-
Business process improvement professionals.
-
Operations managers.
-
Project managers.
Program Outline:
Unit 1:
Introduction to Business Process Improvement:
-
Understanding the importance of business process improvement.
-
Principles of process optimization.
-
Identifying opportunities for process improvement.
-
Introduction to process improvement methodologies (e.g., Lean, Six Sigma).
Unit 2:
Leading Change:
-
Understanding the psychology of change.
-
The role of leadership in driving change.
-
Strategies for overcoming resistance to change.
-
Communicating the need for change effectively.
Unit 3:
Implementing Sustainable Process Improvements:
-
Developing a process improvement strategy.
-
Process mapping and analysis.
-
Identifying key performance indicators (KPIs).
-
Implementing and monitoring process improvements.
Unit 4:
Building a Culture of Continuous Improvement:
-
Creating a culture of innovation and continuous improvement.
-
Encouraging employee involvement in the improvement process.
-
Tools and techniques for sustaining process improvements.
-
Recognizing and celebrating success.
Unit 5:
Becoming a Champion of Change:
-
The role of the manager as a change agent.
-
Leading by example.
-
Empowering employees to drive change.
-
Developing a personal action plan for driving sustainable process improvements.