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Leading Digital Transformation
Overview:
Introduction:
The Leading Digital Transformation training program is a strategic initiative focused on guiding organizations through the adoption of digital technologies. It equips participants with the necessary skills and knowledge to drive innovation and succeed in a digital-first environment. Through a blend of theory and practical application, it enables organizations to effectively navigate and leverage digital opportunities.
Program Objectives:
At the end of this program the participants will be able to:
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Create and implement a digital maturity assessment tool that is unique to each organization.
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Use the principles of digital transformation to solve a real-world organizational problem.
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Find methods and resources that are goal-oriented to create a vision and plan for the future of their businesses.
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Showcase leadership and cultural change ideas, as well as self-identification and reflection practices, to integrate into organizational strategies and spur future progress.
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Set a business agenda for their future business evolution using visioning, goal-setting, and planning strategies.
Targeted Audience:
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Executives and senior leaders responsible for driving organizational change.
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Managers and decision-makers seeking to understand and implement digital transformation strategies.
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Professionals in various industries interested in leveraging digital technologies to enhance business processes.
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Entrepreneurs and business owners aiming to adapt and thrive in an increasingly digital marketplace.
Program Outline:
Unit1:
Knowing how the digital organization works and how you fit in:
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How digital is your organization?
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Knowing your identity and the principles that guide you
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What are the core digital skills?
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What qualities of leadership and followership are needed?
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What is Digital Transformation?
Unit2:
Strategy for digital transformation and focus on the client:
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Definition of "digital".
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Customer-centricity.
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Customer experience elements.
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Service design from the front and back (internal vs. external "customers").
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mapping of customer experience.
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Empathy diagrams.
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Proto-personas.
Unit3:
Embracing Digital Transformation:
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The development of your digital transformation plan (and/or the development of a sub-strategy for your contribution to a larger organizational aim).
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Restrictions, encouragement, and opportunity spotting.
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Boundaries to development.
Unit4:
Leading Digital Transformation:
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Understanding stakeholders.
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Project prioritization for digital transformation.
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Planning the implementation of a digital strategy.
Unit5: Bringing it all together:
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Implementation and Execution.
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Change Management.
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Performance Monitoring and Evaluation.
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Continuous Improvement.
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Future Trends and Emerging Technologies.