Improvement of Soft Development Skills

Overview:

Introduction:

This training program focuses on enhancing participants' proficiency in interpersonal, communication, and leadership skills essential for professional success. It cultivates a well-rounded skill set that empowers individuals to excel in teamwork, collaboration, and leadership roles.

Program Objectives:

At the end of this program, participants will be able to:

• Demonstrate advanced communication and negotiation skills.

• Exhibit strong interpersonal skills and empathy.

• Showcase leadership and management abilities.

• Display entrepreneurship and initiative-taking capabilities.

• Demonstrate adaptability and continuous learning skills.

• Utilize effective teaching and training techniques.

Targeted Audience:

• Managers.

• Communication managers.

• Research and development. 

• Human resource. 

Program Outlines:

Unit 1:

 Precision in Skill Development:

• Identify the skill desired specifically.

• Determine what you want the end goal to be.

• Rely on others rather than yourself.

• Track the items in a meaningful time frame.

Unit 2: 

Enhancing Performance and Satisfaction:

• Increased productivity.

• Improved customer service.

• Increased self-confidence.

• Increased retention rates.

• Improved job satisfaction.

• Increased loyalty from customers.

Unit 3:

 Essential Communication and Leadership Skills:

• Communication skills are almost always high on the 'essential skills' list in any job advertisement.

• Making Decisions.

• Self-Motivation.

• Leadership Skills.

Unit 4:

Vital Skills for Effective Teamwork and Problem Solving:

• Team-Working Skills.

• Creativity and Problem Solving Skills.

• Time Management and ability to work under pressure.

• Positive attitude.

Unit 5: 

Evaluation Methods for Continuous Improvement:

• Self-assessment questionnaires.

• Informal feedback from peers and managers.

• Focus groups.

• On-the-job observation.

• Actual job performance key performance indicators (KPIs).