ILM Endorsed Leading and Managing Change

Overview:

Introduction:

The "ILM Endorsed Leading and Managing Change"  training program is the perfect venue for introducing change and change management to participants and the organizations they represent. Participants will gain a lot from a course created to offer insightful information on what has become a legitimate concern for all companies.

Program Objectives:

At the end of this program, participants will be able to:

• Give an explanation of the leadership and management approach to "change."

• Analyze change and create plans and strategies to deal with it.

• Control your aversion to change and your awareness of the intense feelings it brings on

• Discuss and create communication plans to speed up transformation.

• Gain an understanding of organizational cultures and how they affect endeavors to bring about change.

Targeted Audience:

• Executives and Senior Managers responsible for leading organizational change initiatives.

• Mid-level Managers aspiring to enhance their change management skills.

• Team Leaders and Supervisors involved in implementing organizational changes.

• Human Resource Professionals seeking to support organizational change efforts.

• Employees interested in earning an ILM endorsement and mastering leading and managing change techniques.

Program Outline:

Unit 1:

Understanding Planning and Managing Change:

• Change and change management.

• Defining organizational change ans Nature of organizational change.

• Reasons and challenges.

• Typology of organizational change: Adaptive, Innovative, Radical.

• Diagnosing the intensity of change and the change equation.

• The importance of frameworks and the connectivity of change.

• Change agents and transformation: Types of change agents and competencies.

Unit 2:

Models and Strategies for Managing and Leading Change:

• Leadership and organizational change.

• Management adaptation to change situations.

• Evaluating the need for change.

• Preparing and planning for change.

• Kotter's eight-step model.

Unit 3:

Managing Resistance to Change:

• People and change: Why do people resist change.

• Forms of resistance and how to deal with them.

• Individual factors versus group factors.

• Stages people go through when resisting change: The 'SARAH' model.

• Managing the transition stage and managing resistance and emotions.

• Risks associated with change: Identifying and managing risks, Risk-impact probability chart.

Unit 4:

Communicating change:

• The importance of communicating change.

• What people want to hear and what they need to see.

• Elements of a change communication plan.

• Dos and don’ts when communicating change.

Unit 5:

Key factors in making organizational change happen

• Understanding organizational and corporate cultures.

• Components of a company culture.

• Forms of cultural change in an organization.

• Common mistakes when transforming company culture.

• 20 steps to sustain change to a company culture.