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Interpersonal Skills and Self Development
Emotional Intelligence for Leadership Excellence
Overview:
Introduction:
This training program explores the essential elements of Emotional Intelligence (EI) and its impact on leadership and team dynamics. Participants will gain practical skills to enhance self-awareness, empathy, communication, motivation, and relationship-building within their professional environments.
Program Objectives:
By the end of this program, participants will be able to:
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Develop self-awareness to manage emotions and leadership style.
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Use self-regulation to stay composed and make sound decisions.
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Apply empathy to build strong, trust-based relationships.
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Enhance social skills for effective communication and conflict resolution.
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Inspire and motivate teams to drive performance.
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Foster a positive work environment through emotional intelligence.
Targeted Audience
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Senior Leaders.
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Managers and Team Leaders.
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Executives.
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Human Resources Professionals.
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Emerging Leaders.
Program Outline:
Unit 1:
Introduction to Emotional Intelligence:
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Overview of Emotional Intelligence (EI).
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Definition and key components of EI.
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Historical development and significance of EI.
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The relationship between EI and leadership effectiveness.
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The impact of EI on personal and professional success.
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Case studies highlighting the role of EI in leadership.
Unit 2:
Enhancing Self-Awareness and Self-Regulation:
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Identifying emotional triggers.
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Utilizing self-reflection tools.
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Recognizing strengths and weaknesses.
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Monitoring emotional responses.
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Developing a self-awareness plan.
Unit 3:
Cultivating Empathy and Effective Communication:
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Understanding empathy in leadership.
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Validating others' emotions.
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Improving emotional perspective-taking.
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Showing empathy verbally and non-verbally.
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Creating a supportive environment.
Unit 4:
Motivating and Inspiring Teams:
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Key motivation theories.
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Role of EI in motivation.
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Identifying motivators.
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Setting achievable goals.
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Creating an engaging work environment.
Unit 5:
Building and Sustaining Positive Relationships:
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Building trust with team members.
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Developing strong relationships.
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Maintaining credibility and integrity.
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Navigating and resolving conflicts.
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Building long-term relationships.