Conference on The Essential Skills for the New Manager and Supervisor

Overview:

Introduction:

This conference is designed to equip new managers and supervisors with the fundamental skills needed to succeed in their roles. It covers key areas of management, from communication and team building to problem-solving and decision-making. Participants will develop the confidence and capability to lead teams effectively and navigate the challenges of their new positions.

Conference Objectives:

By the end of this conference, participants will be able to:

• Understand the key responsibilities of a new manager or supervisor.

• Communicate effectively with team members and stakeholders.

• Build and lead teams to achieve organizational goals.

• Make informed decisions and solve problems efficiently.

• Manage performance, provide feedback, and handle conflicts.

Target Audience:

• New Managers.

• Supervisors.

• Team Leaders.

• Aspiring Managers.

• Professionals transitioning into leadership roles.

Conference Outline:

Unit 1:

Understanding the Role of a Manager:

• Defining the roles and responsibilities of a manager.

• Transitioning from team member to team leader.

• Key management functions: planning, organizing, leading, and controlling.

• Building credibility and authority as a new manager.

Unit 2:

Communication and Interpersonal Skills:

• Effective communication techniques for managers.

• Active listening and providing constructive feedback.

• Managing difficult conversations and resolving conflicts.

• Building rapport and fostering strong relationships within teams.

• Importance of enhancing communication with stakeholders and upper management.

Unit 3:

Team Building and Leadership:

• Leading and motivating teams to achieve common goals.

• Understanding different leadership styles and when to apply them.

• Building trust and collaboration within teams.

• Managing diverse teams and leveraging individual strengths.

• Case study: Successful team building strategies.

Unit 4:

Decision-Making and Problem-Solving:

• Critical thinking and decision-making frameworks for managers.

• Analyzing problems and identifying potential solutions.

• Making timely and effective decisions under pressure.

• Importance of Involving team members in problem-solving processes.

• Tools and techniques for risk assessment and mitigation.

Unit 5:

Managing Performance and Providing Feedback:

• Setting clear performance expectations and goals.

• Monitoring and evaluating employee performance.

• Delivering constructive feedback to encourage improvement.

• Handling underperformance and difficult situations.

• Creating a performance-driven culture within teams.