Advanced Emotional Intelligence

Overview:

Introduction:

This training program involves a deeper mastery of recognizing, understanding, and managing emotions in oneself and others. It encompasses enhanced self-awareness, sophisticated self-regulation, and nuanced empathy, enabling individuals to navigate complex interpersonal dynamics effectively. This advanced level of emotional intelligence supports strategic decision-making and fosters stronger, trust-based relationships. By leveraging these skills, leaders can drive organizational success and maintain resilience in challenging environments.

Program Objectives:

At the end of this program, participants will be able to:

• Develop emotional excellence in themselves and others.

• Create a work culture where employees feel valued and engaged.

• Motivate employees effectively through advanced emotional intelligence techniques.

• Understand and manage positive eustress and maintain a healthy work-life balance.

• Foster teamwork and collaboration using emotional intelligence principles.

• Enhance communication and build positive relationships within the organization.

Targeted Audience:

• Managers and Team Leaders.

• Executives and Directors.

• Human Resources Professionals.

• Mental Health Professionals and Coaches.

Program Outline:

Unit 1:

Advanced Understanding of Emotional Intelligence and Emotional Excellence:

• History of Emotional Intelligence.

• Emotional Intelligence Defined and Applied at Work.

• Emotional Intelligence Blueprint.

• Developing Optimism and Overcoming Pessimism.

• Validating Emotions in Ourselves and Others.

• Applying Emotional Excellence at Work.

Unit 2:

Understanding and Managing Emotional Stress, Anxiety & Depression:

• Understanding Emotional Stress.

• Stressors on Our Lives.

• Anxiety and Depression: Theoretical Perspectives.

• Recognizing Anxiety Disorders.

• Dealing with Post-Traumatic Stress Disorder.

• Theoretical Approaches to Managing Depression.

Unit 3:

Understanding Human Development for Building Healthy Self-Esteem:

• Understanding Healthy Human Development.

• Applying Erikson’s Stages of Psychosocial Development.

• Improving Self-Esteem.

• Understanding Our Inner Dialogue.

• The Power of Thought.

• Theoretical Approaches to Creating Desired Outcomes.

Unit 4:

Emotionally Excellent Relational Skills:

• Creating Positive Relationships.

• Growing Self-Awareness.

• Breaking Communication Barriers: Theoretical Approaches.

• Applying Effective Communication Strategies.

• Frames of Reference.

• Creating Synergy in Teams.

Unit 5:

Emotional Excellence for Work-Life Balance:

• Understanding Eustress and Its Effects.

• Building a Solid Foundation for Work-Life Balance.

• Theoretical Strategies for Mental Resilience.

• Managing Distress at Work.

• Holistic Management of Negative Stress.

• Developing an Action Plan: Theoretical Perspectives.