

Administration and Program Management
Overview:
Introduction:
Administration and Program Management focuses on the effective planning, coordination, and oversight of administrative functions and program operations within organizations. It emphasizes resource management, policy implementation, and performance evaluation to ensure organizational efficiency and goal achievement. This training program aims to equip participants with essential skills in managing administrative processes and overseeing programs to drive operational success.
Program Objectives:
At the end of this progream, participants will be able to:
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Explore the fundamentals of administration and program management.
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Gain effective planning, organizing, and communication skills.
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Use financial and office management principles for improved efficiency.
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Develop skills in performance monitoring and evaluation to enhance program outcomes.
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Acquire advanced skills to manage multiple projects and analyze outcomes.
Targeted Audience:
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Experienced administrators.
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Program managers.
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Team leaders.
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Office managers.
Program Outline:
Unit 1:
Foundations of Administration and Program Management:
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Introduction to Administration and Program Management.
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The Role of the Administrator and Program Manager.
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Planning and Organizing for Effective Management.
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Communication and Interpersonal Skills.
Unit 2:
Office and Financial Management:
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Office Organization and Management.
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Financial Management Principles.
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Program Management Fundamentals.
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Project Management Techniques.
Unit 3:
Performance Monitoring and Evaluation:
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Key Performance Indicators (KPIs) and Their Role in Management.
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Techniques for Monitoring and Evaluating Program Success.
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Tools for Data Collection and Analysis.
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Techniques for Reporting and Communicating Results Effectively.
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Strategies for Continuous Improvement Based on Evaluations.
Unit 4:
Leadership and Problem Solving:
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Leadership and Team Building Strategies.
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Problem-Solving and Decision-Making Techniques.
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Change Management Strategies.
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Conflict Resolution Methods.
Unit 5:
Advanced Management Skills:
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Advanced Leadership and Team Building Skills.
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Key Activities for Managing Procurement Solicitations and Selections.
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Frameworks for Managing Multiple Projects and Estimations.
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Methods of Analyzing and Documenting Project Outcomes.
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The Processes Involved in Leading Effective Meetings.