Administration and Program Management

Overview:

Introduction:

This training program is designed to provide participants with the knowledge and skills necessary to be effective administrators and program managers. Through it, participants will have the opportunity to practice their skills in a simulated work environment.

Program Objectives:

At the end of this progream, participants will be able to:

• Define the role of the administrator and program manager.

• Apply the principles of planning, organizing, and controlling.

• Manage an office efficiently and effectively.

• Communicate effectively with a variety of stakeholders.

• Manage finances effectively.

• Develop and implement successful programs.

• Manage projects effectively.

• Lead and build effective teams.

Targeted Audience:

• New and experienced administrators.

• Program managers.

• Team leaders.

• Office managers.

Program Outline:

Unit 1:

Foundations of Administration and Program Management:

• Introduction to Administration and Program Management.

• The Role of the Administrator and Program Manager.

• Planning and Organizing for Effective Management.

• Communication and Interpersonal Skills.

Unit 2:

Office and Financial Management:

• Office Organization and Management.

• Financial Management Principles.

• Program Management Fundamentals.

• Project Management Techniques.

Unit 3:

Practical Application and Analysis:

• Case Studies of Successful and Unsuccessful Practices.

• Simulation Exercise to Practice Skills.

• Review of Office Organization and Management.

• Communication and Interpersonal Skills Review.

• Financial Management in Practice.

Unit 4:

Leadership and Problem Solving:

• Leadership and Team Building Strategies.

• Problem-Solving and Decision-Making Techniques.

• Change Management Strategies.

• Conflict Resolution Methods.

Unit 5:

Advanced Management Skills:

• Advanced Leadership and Team Building.

• Managing Procurement Solicitations and Selections.

• Managing Multiple Projects and Estimations.

• Analyzing and Documenting Project Outcomes.

• Leading Effective Meetings.