Training courses
x Kigali (Rwanda)x Sharm El-Sheikh (Egypt)x Customer Servicex Communication and Writing Skillsx Digital Innovation and Transformation
Kigali (Rwanda)
Kigali (Rwanda)
Negotiation and Communication Skills
F2941 24 Feb 2025 - 7 Mar 2025 Duration : Two weeks
Kigali (Rwanda)
Kigali (Rwanda)
Advanced Customer Relationship Management
M2691 24 Feb 2025 - 28 Feb 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Report Writing for the Internal Auditor
M2084 2 Mar 2025 - 6 Mar 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Helpdesk Planning for Enhanced Customer Service Leadership
M1024 2 Mar 2025 - 6 Mar 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Certified Customer Service Professional
M357 2 Mar 2025 - 6 Mar 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Customer Experience Perfection for Modern Managers
M801 2 Mar 2025 - 6 Mar 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Crisis Communication Skills
M2082 3 Mar 2025 - 7 Mar 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Communication Skills for Managers
M2388 9 Mar 2025 - 13 Mar 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Customer Management Specialist
M345 9 Mar 2025 - 13 Mar 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Mastering the Art of Interpretation
M2187 9 Mar 2025 - 13 Mar 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Mastering Influence and Presentation Skills
F40 16 Mar 2025 - 27 Mar 2025 Duration : Two weeks
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Advanced Customer Relationship Management
M2691 16 Mar 2025 - 20 Mar 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Building a Customer Centric Organization
M352 17 Mar 2025 - 21 Mar 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Mastering English Business Writing Skills
M1245 23 Mar 2025 - 27 Mar 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Communicating to Senior Management and Key Stakeholders
M1656 23 Mar 2025 - 27 Mar 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Negotiation and Communication Skills
F2941 30 Mar 2025 - 10 Apr 2025 Duration : Two weeks
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Report Writing and Presentation Skills
M1755 30 Mar 2025 - 3 Apr 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Certified Customer Experience Professional CCXP
M2306 30 Mar 2025 - 3 Apr 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Customer Service Mindset
M348 31 Mar 2025 - 4 Apr 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Certificate in Big Data Fundamentals CBDF
M1962 6 Apr 2025 - 10 Apr 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Mastering the Art of Interpretation
M2187 7 Apr 2025 - 11 Apr 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Negotiation and Communication Skills
M2940 7 Apr 2025 - 11 Apr 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Empowering Influence and Effective Communication
M2086 13 Apr 2025 - 17 Apr 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Customer Complaining Management
M356 13 Apr 2025 - 17 Apr 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Brand Development and Customer Campaign Strategies
M2381 13 Apr 2025 - 17 Apr 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Interpersonal Communication Skills
M2085 13 Apr 2025 - 17 Apr 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Customer Service Excellence
M344 14 Apr 2025 - 18 Apr 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Personal Effectiveness and Influencing Skills
M128 20 Apr 2025 - 24 Apr 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Internal Communications
M25 20 Apr 2025 - 24 Apr 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Communicating to Influence and Impact
M2100 20 Apr 2025 - 24 Apr 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
The Customer Service and Public Relations Masterclass
F347 20 Apr 2025 - 1 May 2025 Duration : Two weeks
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Effective Internal Communications and Employee Engagement
M1412 20 Apr 2025 - 24 Apr 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Customer Service Excellence
M344 20 Apr 2025 - 24 Apr 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Mastering Protocols and Etiquette for Professional and Social Excellence
M1469 20 Apr 2025 - 24 Apr 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Customer Focused Management
M142 27 Apr 2025 - 1 May 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Advanced Communication Skills
M1318 27 Apr 2025 - 1 May 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Digital Transformation and Innovation
M2564 27 Apr 2025 - 1 May 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Customer Satisfaction Improvement Action Planning
M1104 27 Apr 2025 - 1 May 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Advanced Customer Service Management
M342 28 Apr 2025 - 2 May 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
How to measure Patient and Customer satisfaction
F2330 4 May 2025 - 15 May 2025 Duration : Two weeks
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Advanced Communication Skills
M1318 11 May 2025 - 15 May 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Service Desk
M2966 11 May 2025 - 15 May 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Mastering Protocols and Etiquette for Professional and Social Excellence
M1469 11 May 2025 - 15 May 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Mastering English Business Writing Skills
M1245 11 May 2025 - 15 May 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Advanced Communication and Problem Solving
F39 11 May 2025 - 22 May 2025 Duration : Two weeks
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Digital Customer Experience for Directors
M2567 18 May 2025 - 22 May 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)
Crisis Communication Skills
M2082 18 May 2025 - 22 May 2025 Duration : One week
Sharm El-Sheikh (Egypt)
Sharm El-Sheikh (Egypt)