Training courses
Dusseldorf (Germany)
Dusseldorf (Germany)
Achieving Excellence by Providing a Quality Service
M349 27 Jan 2025 - 31 Jan 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Report Writing and Presentation Skills
M1755 3 Feb 2025 - 7 Feb 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Service Desk
M2966 10 Feb 2025 - 14 Feb 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Helpdesk Planning for Enhanced Customer Service Leadership
M1024 10 Feb 2025 - 14 Feb 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Customer Service Mindset
M348 10 Feb 2025 - 14 Feb 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Advanced Communication and Problem Solving
F39 24 Feb 2025 - 7 Mar 2025 Duration : Two weeks
Dusseldorf (Germany)
Dusseldorf (Germany)
Communicating to Influence and Impact
M2100 3 Mar 2025 - 7 Mar 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Corporate Communications
M2087 10 Mar 2025 - 14 Mar 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Advanced Customer Relationship Management
M2691 31 Mar 2025 - 4 Apr 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Award in Customer Service
F21 7 Apr 2025 - 18 Apr 2025 Duration : Two weeks
Dusseldorf (Germany)
Dusseldorf (Germany)
Internal Communications
M25 5 May 2025 - 9 May 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Personal Effectiveness and Influencing Skills
M128 12 May 2025 - 16 May 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Building a Customer Centric Organization
M352 19 May 2025 - 23 May 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Mastering the Art of Interpretation
M2187 19 May 2025 - 23 May 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Certified Business Professional in Customer Service CBP
M2370 19 May 2025 - 23 May 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Customer Service and Public Relations
M1323 19 May 2025 - 23 May 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Negotiation and Communication Skills
M2940 2 Jun 2025 - 6 Jun 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Effective Internal Communications and Employee Engagement
M1412 23 Jun 2025 - 27 Jun 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Effective Report Writing Techniques
M1302 30 Jun 2025 - 4 Jul 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Professional Certificate in Customer Experience and Journey Strategies
M2306 7 Jul 2025 - 11 Jul 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Interpersonal Communication Skills
M2085 7 Jul 2025 - 11 Jul 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
How to Measure Patient and Customer Satisfaction
M2897 14 Jul 2025 - 18 Jul 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Mastering Protocols and Etiquette for Professional and Social Excellence
M1469 21 Jul 2025 - 25 Jul 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Customer Service Excellence
M344 4 Aug 2025 - 8 Aug 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Report Writing for the Internal Auditor
M2084 4 Aug 2025 - 8 Aug 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Crisis Communication Skills
M2082 25 Aug 2025 - 29 Aug 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
How to measure Patient and Customer satisfaction
F2330 1 Sep 2025 - 12 Sep 2025 Duration : Two weeks
Dusseldorf (Germany)
Dusseldorf (Germany)
Advanced Customer Service Management
M342 8 Sep 2025 - 12 Sep 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Customer Experience Perfection for Modern Managers
M801 22 Sep 2025 - 26 Sep 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Advanced Communication Skills
M1318 29 Sep 2025 - 3 Oct 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Empowering Influence and Effective Communication
M2086 6 Oct 2025 - 10 Oct 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Communication Skills for Managers
M2388 13 Oct 2025 - 17 Oct 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Customer Focused Management
M142 13 Oct 2025 - 17 Oct 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Mastering English Business Writing Skills
M1245 20 Oct 2025 - 24 Oct 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Customer Management Specialist
M345 27 Oct 2025 - 31 Oct 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Organizational and Departmental Communication
M2083 3 Nov 2025 - 7 Nov 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Mastering Influence and Presentation Skills
F40 3 Nov 2025 - 14 Nov 2025 Duration : Two weeks
Dusseldorf (Germany)
Dusseldorf (Germany)
Customer Satisfaction Improvement Action Planning
M1104 10 Nov 2025 - 14 Nov 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Negotiation and Communication Skills
F2941 10 Nov 2025 - 21 Nov 2025 Duration : Two weeks
Dusseldorf (Germany)
Dusseldorf (Germany)
Certified Customer Service Professional CCSP
M2928 17 Nov 2025 - 21 Nov 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
The Customer Service and Public Relations Masterclass
F347 24 Nov 2025 - 5 Dec 2025 Duration : Two weeks
Dusseldorf (Germany)
Dusseldorf (Germany)
Communicating to Senior Management and Key Stakeholders
M1656 24 Nov 2025 - 28 Nov 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Brand Development and Customer Campaign Strategies
M2381 1 Dec 2025 - 5 Dec 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Customer Experience Management CEM
M2776 8 Dec 2025 - 12 Dec 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)
Customer Complaining Management
M356 8 Dec 2025 - 12 Dec 2025 Duration : One week
Dusseldorf (Germany)
Dusseldorf (Germany)